Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.
Free plan available, paid plans from $80/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Starter | $80/month |
| Pro | $300/month |
| Scale | $600/month |
The ladder spans 8× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
97% of ratings are 4 or 5 stars, and 6 merchants have left a 1-star review.
Across the 210 most recent reviews, the merchants writing them were mostly in United States, Italy, Bulgaria. 10% had been running the app for a year or more before reviewing it. The developer replied to 43% of them.
At $80/mo to start, Zipchat AI Chatbot & Live Chat is priced above the category — the median entry price across 8 apps in this category is $19.99/mo.
Aggregated from 202 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 97 reviewed apps in Helpdesk, where it currently sits at #11 of 265 listings.
| Zipchat AI Chatbot & Live Chat | Helpdesk median | |
|---|---|---|
| Rating | 4.9 | 5 |
| Reviews | 209 | 6 |
That is 35× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
The most-reviewed apps in Helpdesk, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | 4.9 | 1,881 | $19.99/mo | compare |
| Tidio: AI Chatbot & Live Chat | 4.8 | 1,357 | $29/mo | compare |
| Redo | 4.9 | 812 | $10/mo | compare |
| Gorgias: AI Helpdesk & Chat | 4.3 | 706 | $10/mo | compare |
| Willdesk: Live Chat&AI Chatbot | 4.7 | 380 | $16.90/mo | compare |
| Chatway Live Chat & AI Chatbot | 4.9 | 288 | $39/mo | compare |
| SB: Helpdesk, Live Chat & FAQs | 4.5 | 243 | $5.99/mo | compare |
| Commslayer: AI Helpdesk & Chat | 4.9 | 237 | $39/mo | compare |
Built by ZIPCHAT INC.
Zipchat AI Chatbot & Live Chat has a free plan, and paid plans start at $80 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
Zipchat AI Chatbot & Live Chat publishes 4 plans: Free (free), Starter at $80/month, Pro at $300/month, Scale at $600/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
Zipchat AI Chatbot & Live Chat holds 4.9 out of 5 from 209 merchant reviews, with 97% of them at 4 or 5 stars. That is enough volume for the rating to mean something; roughly 14% of apps on the store reach 100 reviews.
The most-reviewed alternatives in Helpdesk are Chatty AI Chatbot & Live Chat, Tidio: AI Chatbot & Live Chat and Redo. The comparison table above shows each one's rating, review count and entry price.
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