Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.
Free plan available, paid plans from $49/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Starter | $49/month |
| Growth | $129/month |
| Pro | $249/month |
The ladder spans 5× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
Measured against the 81 reviewed apps in Helpdesk, where it currently sits at #10 of 214 listings.
| Zipchat AI Chatbot & Live Chat | Helpdesk median | |
|---|---|---|
| Rating | 5 | 5 |
| Reviews | 163 | 7 |
That is 23× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
As of 4 September 2026, the last day we could crawl App Store search, Zipchat AI Chatbot & Live Chat sat at #1 for “chat ia”, and held a top-10 spot for 7 of the terms we tracked it on. These positions are no longer updated.
| Search term | Position | How contested |
|---|---|---|
| chat ia | #1 | Moderate(54/100) |
| tidio live chat | #3 | Moderate(52/100) |
| helpdesk | #4 | Moderate(46/100) |
| customer service | #6 | Moderate(48/100) |
| kargo takip | #8 | Hard(64/100) |
| chatbase | #9 | Moderate(52/100) |
| chat whatsapp | #9 | Approachable(34/100) |
| help center | #12 | Moderate(45/100) |
| parkour | #12 | Easy(0/100) |
| whatnot | #13 | Moderate(53/100) |
| inbox | #13 | Hard(61/100) |
| sticker | #15 | Moderate(58/100) |
Its most contested win is “kargo takip” at #8, a term we score 64/100 for difficulty — the apps competing for it hold thousands of reviews between them.
Showing its 12 strongest positions of 18 search terms we tracked it on.
The most-reviewed apps in Helpdesk, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Tidio ‑ Live Chat & AI Chatbot | 4.8 | 1,252 | $29/mo | compare |
| Redo | 4.9 | 662 | $10/mo | compare |
| Gorgias: AI, Helpdesk & Chat | 4.2 | 618 | $10/mo | compare |
| Willdesk: Live Chat&AI Chatbot | 4.8 | 355 | $16.90/mo | compare |
| Chatway Live Chat & AI Chatbot | 4.9 | 265 | $29/mo | compare |
| SB: Helpdesk, Live Chat & FAQs | 4.5 | 243 | $5.99/mo | compare |
| DC: WhatsApp Marketing + API | 4.8 | 208 | $29/mo | compare |
| Cleverific AI Upsell & Editing | 4.7 | 204 | $59/mo | compare |
Built by ZIPCHAT INC.
Zipchat AI Chatbot & Live Chat has a free plan, and paid plans start at $49 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
Zipchat AI Chatbot & Live Chat publishes 4 plans: Free (free), Starter at $49/month, Growth at $129/month, Pro at $249/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
Zipchat AI Chatbot & Live Chat holds 5 out of 5 from 163 merchant reviews. That is enough volume for the rating to mean something; roughly 14% of apps on the store reach 100 reviews.
As of 4 September 2026 — the last day we could crawl App Store search — Zipchat AI Chatbot & Live Chat sat at #1 for "chat ia". Shopify disallowed crawling those pages in September 2026, so this position is not being updated.
The most-reviewed alternatives in Helpdesk are Tidio ‑ Live Chat & AI Chatbot, Redo and Gorgias: AI, Helpdesk & Chat. The comparison table above shows each one's rating, review count and entry price.
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