Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchantsThe 30 strongest of the 266 helpdesk apps in our index of the Shopify App Store category chart, scored on four things we measure ourselves: how many stores use it, how well those stores rate it, whether it is gaining or losing ground, and what it costs. No editor picks the order, and nobody can pay to move up it.
Five ways to be the right helpdesk app. Each award is the highest scorer that fits it, and no app can win twice.
The highest total score in the category: 42 reviews at 5.0, and 92.8 out of 100 on adoption against every other helpdesk app.
The strongest app here with no paid tier at all — 15 reviews, rated 5.0, and $0 whatever your volume.
No free tier, so the price component holds it down the ranked list — but 223 merchants rate it 4.9, and it starts at $29/month.
Gained 40 reviews in the last 9 days and climbed 2 places in the category chart.
1,888 reviews — more than anything else Shopify files under helpdesk — and still rated 4.9.
Sorted by BestAppify Score. The four bars under each app are its percentile within this category on each component — a 90 on adoption means only a tenth of helpdesk apps have more reviews.
Cut support tickets with Relocate+. Let customers self-serve to fix shipping addresses, swap variants, and cancel orders instantly based on your custom rules.
With AI Sales Agent, Chatty is the sales-first chat platform for Shopify to provide exceptional customer support to boost sales. See revenue from chat.
Cavalry is an autonomous AI customer support agent that does more than chat. It reasons through complex issues and takes real actions to resolve ti...
Flexible tools that work great on their own, and even better together. Covering returns, order management, checkout, marketing, tracking, support, and more.
Copiwin automates customer support for Shopify merchants across email and live chat. By integrating directly with your store data, the AI answers o...
Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox bri...
Chatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage cust...
AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.
Talkom is a Shopify AI Shopping Assistant that sells 24/7. Customers browse products, add to cart & checkout inside the chat. Free plan. Install in minutes.
AI customer support for Shopify stores with product recommendations, order tracking and creation, shopping assistance, cart actions, and human handoff.
mailipy reads your support inbox, finds the customer's real order in Shopify — status, tracking, what they bought — and writes the reply for you. N...
AI sales agent for Shopify that recommends products and supports customers across Live Chat, WhatsApp, Instagram and social channels.
AeroChat is an AI chatbot for Shopify that automates support, order and FAQ questions across web, WhatsApp, Instagram and email. Free plan available.
在当今竞争激烈的电子商务领域，提高转化率对于Shopify商家和电子商务企业家来说至关重要。为了应对这一挑战，QuickCEP AI Agent提供了一种有效的解决方案，可以增强客户支持和互动。通过将人工智能与人工协助相结合，这些聊天机器人提供卓越的客户支持，推动转化率和销售额的增长，并提高整体效率
HumanTouch is a Shopify help desk built for trust: real human support across email, chat & social with transparency your customers will love.
Recover abandoned carts with AI voice calls that deliver discount codes and boost conversions. Fast setup, real-time analytics, and automated recovery.
Connect directly with your store visitors in real-time. Boost engagement, answer questions, and elevate customer experience seamlessly. Simple to s...
AI voice calls & WhatsApp for Shopify: recover abandoned carts, answer support & WISMO, confirm COD to cut RTO, and automate any workflow 24/7.
Manage Customer Service on WhatsApp, Instagram, Facebook, Email, Chat. Send WhatsApp Marketing Broadcasts & increase sales. Official WhatsApp API, Green Tick.
Answer AI is an AI chatbot app to answer immediate questions, recommend products to purchase directly in chat, & resolve support requests with live chat.
Discover Kustomer's AI-powered CRM for Shopify. Tailored omnichannel support and customer insights to elevate your eCommerce and retail experience.
Smart AI chat bot app for Enterprise brands. Convi's AI helpdesk answers FAQ questions, helps customers find products, and provides 24/7 automated AI sales.
Richpanel is an AI-native helpdesk for Shopify brands. AI agents resolve orders, returns, refunds and subscriptions end to end, with guardrails you control.
Ava is a 24/7 AI phone agent for Shopify stores. It answers support calls, looks up and edits orders, and calls shoppers to recover abandoned carts.
Sell more and support customers with an AI chatbot, live chat and email helpdesk. Product recommendations, order answers and tickets in one inbox.
AI chatbot trained on products, policies, apps, metafields and support history. Automate support, recommend products, answer orders and enable human handoff.
Yuma AI automates e-commerce support, resolving up to 93% of tickets 24/7. Improve response times, ensure quality, and reduce operating costs seamlessly.
Many small and mid-sized e-commercers struggle with their customer service. At Herodesk, we’ve created a simple and affordable customer support too...
Provide a VIP concierge service through live chat, CRM, and AI. Talk to customers and turn visitors into regulars of your brand.
AI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS
The BestAppify Score is four measurements, each turned into a percentile against the other helpdesk apps and then weighted. It is computed from our own crawl of the App Store — no human ranks these, and no app can pay to move.
What it cannot see: whether the app is any good at the job. Nothing here reads the feature list or installs the app, so treat the score as a shortlist, not a verdict — it tells you which three or four of these 30 are worth an hour of your evening, and no more than that. Apps whose pricing the crawler could not read score below the paid range on price rather than in the middle of it, deliberately: a price you cannot check before installing is a cost too. Momentum is measured over the last 9 days — the run of days on which our coverage of this category has been complete enough for one day's rank to mean the same thing as another's. It is deliberately shorter for categories we finished crawling recently: a rank of 4th out of the 28 apps we had in July is not comparable to 6th out of 436 today, and treating it as though it were would have scored every established app in some categories as falling.
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