Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
AI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS
Free plan available, paid plans from $15/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Pro | $15/month |
Measured against the 81 reviewed apps in Helpdesk, where it currently sits at #15 of 214 listings.
| BotSpace: AI Chat & Helpdesk | Helpdesk median | |
|---|---|---|
| Rating | 4.9 | 5 |
| Reviews | 73 | 7 |
That is 10× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
As of 5 September 2026, the last day we could crawl App Store search, BotSpace: AI Chat & Helpdesk sat at #3 for “helpdesk”. These positions are no longer updated.
| Search term | Position | How contested |
|---|---|---|
| helpdesk | #3 | Moderate(46/100) |
| chat whatsapp | #12 | Approachable(34/100) |
| kargo takip | #13 | Hard(64/100) |
| correos | #14 | Moderate(48/100) |
| inbox | #20 | Hard(61/100) |
Its most contested win is “helpdesk” at #3, a term we score 46/100 for difficulty — the apps competing for it hold thousands of reviews between them.
The most-reviewed apps in Helpdesk, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Tidio ‑ Live Chat & AI Chatbot | 4.8 | 1,252 | $29/mo | compare |
| Redo | 4.9 | 662 | $10/mo | compare |
| Gorgias: AI, Helpdesk & Chat | 4.2 | 618 | $10/mo | compare |
| Willdesk: Live Chat&AI Chatbot | 4.8 | 355 | $16.90/mo | compare |
| Chatway Live Chat & AI Chatbot | 4.9 | 265 | $29/mo | compare |
| SB: Helpdesk, Live Chat & FAQs | 4.5 | 243 | $5.99/mo | compare |
| DC: WhatsApp Marketing + API | 4.8 | 208 | $29/mo | compare |
| Cleverific AI Upsell & Editing | 4.7 | 204 | $59/mo | compare |
Built by BotSpace.
BotSpace: AI Chat & Helpdesk has a free plan, and paid plans start at $15 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
BotSpace: AI Chat & Helpdesk publishes 2 plans: Free (free), Pro at $15/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
BotSpace: AI Chat & Helpdesk holds 4.9 out of 5 from 73 merchant reviews. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
As of 5 September 2026 — the last day we could crawl App Store search — BotSpace: AI Chat & Helpdesk sat at #3 for "helpdesk". Shopify disallowed crawling those pages in September 2026, so this position is not being updated.
The most-reviewed alternatives in Helpdesk are Tidio ‑ Live Chat & AI Chatbot, Redo and Gorgias: AI, Helpdesk & Chat. The comparison table above shows each one's rating, review count and entry price.
Run a free audit of your store to see what you already have installed, which apps overlap, and where you are paying twice.
Run a free store audit