Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchantsThe 30 strongest of the 994 chat apps in our index of the Shopify App Store category chart, scored on four things we measure ourselves: how many stores use it, how well those stores rate it, whether it is gaining or losing ground, and what it costs. No editor picks the order, and nobody can pay to move up it.
Five ways to be the right chat app. Each award is the highest scorer that fits it, and no app can win twice.
The highest total score in the category: 59 reviews at 5.0, and 95 out of 100 on adoption against every other chat app.
The strongest app here with no paid tier at all — 115 reviews, rated 5.0, and $0 whatever your volume.
No free tier, so the price component holds it down the ranked list — but 5 merchants rate it 5.0, and it starts at $39/month.
454 reviews — more than anything else Shopify files under chat — and still rated 5.0.
Sorted by BestAppify Score. The four bars under each app are its percentile within this category on each component — a 90 on adoption means only a tenth of chat apps have more reviews.
Prefixbox AI Search boosts your sales with AI search, product discovery, smart filters, and an AI chat for automated support and smart product recommendations
Dialog AI is a ChatGPT-powered AI agent and AI Sales Assistant inspired by Rufus. It qualifies shoppers, recommends products, and boosts ecommerce conversions
ChatGPT powered AI chatbot for Shopify. Automate customer service with AI knowledge base, product recommendations, conversational AI search & smart AI nudges.
Easily integrate Supachat for quick customer support. Manage multiple agents, customize design, and ensure seamless WhatsApp communication on all devices.
Add a floating chat button to your store in seconds. Boost trust, support, and conversions with direct 1-on-1 customer messaging. Easy & fast setup.
Copiwin automates customer support for Shopify merchants across email and live chat. By integrating directly with your store data, the AI answers o...
Centralize tickets from various channels into one easy-to-use helpdesk with essential features: Live chat, AI chatbot, Widget, Whatsapp, FAQ builder,...
AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.
Chatifai is an AI chatbot that learns your products and answers customer questions instantly. Includes live chat, smart product recommendations, abandoned cart.
Send marketing messages for sales with the highest open rate via WhatsApp API. Send abandoned cart recovery messages through WhatsApp business auto...
Add a customizable WhatsApp order button to your store. Enable customers to place orders via WhatsApp with real-time click tracking and Meta Pixel integration
Super smart AI Chatbot Chizy: 24/7 smart chat that learns your store, answers instantly, recommends products, analyzes support - all multilingual
Robo Calls Pakistan Shopify App can send automated order confirmation call in urdu or english to any Mobile number in Pakistan & Reduce fake orders and returns.
Connect with customers instantly via Facebook Messenger Chat & WhatsApp Chat. Provide real-time support, build trust & improve sales with easy, no-code setup.
The 24/7 AI sales agent for Shopify. One agent, one memory, selling on storefront chat, WhatsApp, Instagram, email and SMS, from first nudge to checkout.
Automate order confirmations, shipping updates, cart recovery, back-in-stock alerts, broadcasts, and AI chat with the official WhatsApp Business API.
All-in-one AI platform for customer support and sales. Manage chat, voice, FAQs, and live conversations with AI agents that instantly answer questi...
AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.
Dori AI shopping assistant for Shopify - smart search, FAQ chatbot, product recommendations, upsell & cross-sell. 60+ languages. No-code setup. Free plan.
Connect directly with your store visitors in real-time. Boost engagement, answer questions, and elevate customer experience seamlessly. Simple to s...
Recomaze turns your store into an AI Sales Agent. Audit AI discoverability, create AI-ready titles, descriptions & Q&A, monitor changes, and sell via chat 24/7
Automate your support tickets with AI agents and chatbots for Shopify. Save time, cut costs, and boost customer satisfaction.
SaleSmartly is a customer chat tool designed for Shopify store owners to help you efficiently manage customer service chat efficiency and promote b...
Boost your Shopify store sales with Relish AI's powerful chatbot and GPT. Offer 24/7 automated support and product recommendations with order management support
Reduce returns & manual calls with Robo Call Pakistan. Automate COD order confirmations, fulfillment calls & feedback calls with AI Address Validation
Talkom is a Shopify AI Shopping Assistant that sells 24/7. Customers browse products, add to cart & checkout inside the chat. Free plan. Install in minutes.
AI chatbot trained on your Shopify store. Answers product, order, and policy questions 24/7. Order tracking and add-to-cart from chat. 30-day trial.
Formilla Live Chat offers real-time chat and A.I. Chatbots powered by ChatGPT, which have proven to increase sales and improve support. Add a "Chat...
Train an AI chatbot on your Shopify store content to answer customer queries, showcase products, and boost conversions. No code. Fully customizable.
Helpwave is a customer service platform that allows a human agent to handle tickets efficiently. Helpwave is an alternative to Gorgias or Zendesk...
The BestAppify Score is four measurements, each turned into a percentile against the other chat apps and then weighted. It is computed from our own crawl of the App Store — no human ranks these, and no app can pay to move.
What it cannot see: whether the app is any good at the job. Nothing here reads the feature list or installs the app, so treat the score as a shortlist, not a verdict — it tells you which three or four of these 30 are worth an hour of your evening, and no more than that. Apps whose pricing the crawler could not read score below the paid range on price rather than in the middle of it, deliberately: a price you cannot check before installing is a cost too. Momentum is measured over the last 11 days — the run of days on which our coverage of this category has been complete enough for one day's rank to mean the same thing as another's. It is deliberately shorter for categories we finished crawling recently: a rank of 4th out of the 28 apps we had in July is not comparable to 6th out of 436 today, and treating it as though it were would have scored every established app in some categories as falling.
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