Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchantsThe 13 strongest of the 13 chat apps in our index of the Shopify App Store category chart, scored on four things we measure ourselves: how many stores use it, how well those stores rate it, whether it is gaining or losing ground, and what it costs. No editor picks the order, and nobody can pay to move up it.
Five ways to be the right chat app. Each award is the highest scorer that fits it, and no app can win twice.
The highest total score in the category: 453 reviews at 5.0, and 91.7 out of 100 on adoption against every other chat app.
No free tier, so the price component holds it down the ranked list — but 32 merchants rate it 4.8, and it starts at $19/month.
Gained 217 reviews in the last 52 days and climbed 5 places in the category chart.
1,795 reviews — more than anything else Shopify files under chat — and still rated 4.9.
Sorted by BestAppify Score. The four bars under each app are its percentile within this category on each component — a 90 on adoption means only a tenth of chat apps have more reviews.
Centralize tickets from various channels into one easy-to-use helpdesk with essential features: Live chat, AI chatbot, Widget, Whatsapp, FAQ builder,...
With AI Sales Agent, Chatty is the sales-first chat platform for Shopify to provide exceptional customer support to boost sales
Transform your social media interactions into sales opportunities with Instagram Sales AI.
Send marketing messages for sales with the highest open rate via WhatsApp API. Send abandoned cart recovery messages through WhatsApp business auto...
SmartBot is a powerful AI-driven customer support solution for Shopify stores. Enhance customer satisfaction, automate support, and boost sales with SmartBot
Create AI-powered FAQ pages, product FAQs & a knowledge base help center for your store. Includes FAQ schema, instant answers, live chat, WhatsApp & Messenger.
The best AI Chatbot for Shopify – auto-trained on your entire content. Provide 24/7 ChatGPT-powered support, boost conversions and reduce tickets. Try for free.
This app adds a customizable Direct Message chat button to your store. When customers click it, they're instantly redirected with a pre-filled mess...
The Ultimate Product Expert & Customer Support for Your Shopify Store. Delight your customers with relevant and accurate answers.
Boost conversions by adding a floating "Call Us" phone button or WhatsApp ® chat button to your store. Let customers contact you instantly by phone...
Improve customer support, drive sales, and enhance relationships with Musbu Social Chat Button. customize chat button, and set custom messages.
Recommend products, auto boost sales,Available 24/7, Supports 95+ languages.Including:EN、ES、ZH、FR、DE、AR、JA、RU... No developers or API keys needed.
Conversagent: Increase sales, boost revenue & streamline support with an on-brand AI chatbot built with custom GPT and LLM tech for Shopify ecommerce brands
The BestAppify Score is four measurements, each turned into a percentile against the other chat apps and then weighted. It is computed from our own crawl of the App Store — no human ranks these, and no app can pay to move.
What it cannot see: whether the app is any good at the job. Nothing here reads the feature list or installs the app, so treat the score as a shortlist, not a verdict — it tells you which three or four of these 13 are worth an hour of your evening, and no more than that. Apps whose pricing the crawler could not read score below the paid range on price rather than in the middle of it, deliberately: a price you cannot check before installing is a cost too. Momentum is measured over the last 52 days — the run of days on which our coverage of this category has been complete enough for one day's rank to mean the same thing as another's. It is deliberately shorter for categories we finished crawling recently: a rank of 4th out of the 28 apps we had in July is not comparable to 6th out of 436 today, and treating it as though it were would have scored every established app in some categories as falling.
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