Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
AI sales agent for Shopify that recommends products and supports customers across Live Chat, WhatsApp, Instagram and social channels.
Free plan available, paid plans from $39/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Starter | $39/month |
| Growth | $99/month |
| Pro Bundle | $299/month |
The ladder spans 8× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
100% of ratings are 4 or 5 stars.
Across the 12 most recent reviews, the merchants writing them were mostly in Indonesia, Israel, Dominican Republic. 0% had been running the app for a year or more before reviewing it. The developer replied to 100% of them.
At $39/mo to start, bitChat AI Chatbot & Live Chat is priced above the category — the median entry price across 8 apps in this category is $19.99/mo.
Aggregated from 12 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 100 reviewed apps in Helpdesk, where it currently sits at #37 of 266 listings.
| bitChat AI Chatbot & Live Chat | Helpdesk median | |
|---|---|---|
| Rating | 5 | 5 |
| Reviews | 13 | 5 |
That is 3× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
The most-reviewed apps in Helpdesk, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | 4.9 | 1,881 | $19.99/mo | compare |
| Tidio: AI Chatbot & Live Chat | 4.8 | 1,357 | $29/mo | compare |
| Redo | 4.9 | 812 | $10/mo | compare |
| Gorgias: AI Helpdesk & Chat | 4.3 | 706 | $10/mo | compare |
| Willdesk: Live Chat&AI Chatbot | 4.7 | 380 | $16.90/mo | compare |
| Chatway Live Chat & AI Chatbot | 4.9 | 288 | $39/mo | compare |
| SB: Helpdesk, Live Chat & FAQs | 4.5 | 243 | $5.99/mo | compare |
| Commslayer: AI Helpdesk & Chat | 4.9 | 237 | $39/mo | compare |
bitChat AI Chatbot & Live Chat has a free plan, and paid plans start at $39 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
bitChat AI Chatbot & Live Chat publishes 4 plans: Free (free), Starter at $39/month, Growth at $99/month, Pro Bundle at $299/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
bitChat AI Chatbot & Live Chat holds 5 out of 5 from 13 merchant reviews, with 100% of them at 4 or 5 stars. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
The most-reviewed alternatives in Helpdesk are Chatty AI Chatbot & Live Chat, Tidio: AI Chatbot & Live Chat and Redo. The comparison table above shows each one's rating, review count and entry price.
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