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From $10/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Starter plan | $10/month |
| Basic plan | $60/month |
| Pro plan | $360/month |
| Advanced plan | $900/month |
The ladder spans 90× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
89% of ratings are 4 or 5 stars, and 56 merchants have left a 1-star review.
Across the 62 most recent reviews, the merchants writing them were mostly in United States, United Kingdom, Canada. 52% had been running the app for a year or more before reviewing it. The developer replied to 97% of them.
At $10/mo to start, Gorgias: AI, Helpdesk & Chat is priced below the category — the median entry price across 8 apps in this category is $29/mo.
Aggregated from 60 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 89 reviewed apps in Helpdesk, where it currently sits at #3 of 246 listings.
| Gorgias: AI, Helpdesk & Chat | Helpdesk median | |
|---|---|---|
| Rating | 4.2 | 5 |
| Reviews | 618 | 6 |
That is 103× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
The most-reviewed apps in Helpdesk, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Tidio ‑ Live Chat & AI Chatbot | 4.8 | 1,252 | $29/mo | compare |
| Redo | 4.9 | 785 | $10/mo | compare |
| Willdesk: Live Chat&AI Chatbot | 4.8 | 355 | $16.90/mo | compare |
| Chatway Live Chat & AI Chatbot | 4.9 | 265 | $29/mo | compare |
| SB: Helpdesk, Live Chat & FAQs | 4.5 | 243 | $5.99/mo | compare |
| Cleverific Order Edit & Upsell | 4.6 | 233 | $59/mo | compare |
| DC: WhatsApp Marketing + API | 4.8 | 208 | $29/mo | compare |
| Commslayer: AI Helpdesk & Chat | 4.9 | 199 | $39/mo | compare |
Built by Gorgias Inc..
No. Gorgias: AI, Helpdesk & Chat has no free plan; the cheapest paid plan is $10 per month.
Gorgias: AI, Helpdesk & Chat publishes 4 plans: Starter plan at $10/month, Basic plan at $60/month, Pro plan at $360/month, Advanced plan at $900/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
Gorgias: AI, Helpdesk & Chat holds 4.2 out of 5 from 618 merchant reviews, with 89% of them at 4 or 5 stars. That is enough volume for the rating to mean something; roughly 14% of apps on the store reach 100 reviews.
The most-reviewed alternatives in Helpdesk are Tidio ‑ Live Chat & AI Chatbot, Redo and Willdesk: Live Chat&AI Chatbot. The comparison table above shows each one's rating, review count and entry price.
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