Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
Resolve repetitive support inquiries with automation & AI. One helpdesk for all your support channels, with live chat & FAQ. Start your free trial today!
From $10/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Starter plan | $10/month |
| Basic plan | $60/month |
| Pro plan | $360/month |
| Advanced plan | $900/month |
The ladder spans 90× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
89% of ratings are 4 or 5 stars, and 56 merchants have left a 1-star review.
Across the 62 most recent reviews, the merchants writing them were mostly in United States, United Kingdom, Canada. 52% had been running the app for a year or more before reviewing it. The developer replied to 97% of them.
Aggregated from 60 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
We track Shopify App Store search results daily. Gorgias: AI, Helpdesk & Chat currently sits at #4 for “instant”, and is in the top 10 for 7 of the terms we track it on.
| Search term | Position | How contested |
|---|---|---|
| instant | #4 | Moderate(56/100) |
| tidio live chat | #5 | Hard(66/100) |
| support | #6 | Moderate(57/100) |
| help center | #8 | Hard(66/100) |
| chaty | #8 | Hard(61/100) |
| inbox | #10 | Hard(68/100) |
| recommended products | #10 | Moderate(59/100) |
| chat ia | #15 | Hard(61/100) |
| customer service | #16 | Hard(61/100) |
| ticket | #17 | Hard(74/100) |
| elevate | #17 | Hard(62/100) |
| sticker | #17 | Moderate(57/100) |
Its most contested win is “inbox” at #10, a term we score 68/100 for difficulty — the apps competing for it hold thousands of reviews between them.
Showing its 12 strongest positions of 18 tracked search terms.
No. Gorgias: AI, Helpdesk & Chat has no free plan; the cheapest paid plan is $10 per month.
Gorgias: AI, Helpdesk & Chat publishes 4 plans: Starter plan at $10/month, Basic plan at $60/month, Pro plan at $360/month, Advanced plan at $900/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
Gorgias: AI, Helpdesk & Chat holds 4.2 out of 5 from 618 merchant reviews, with 89% of them at 4 or 5 stars. That is enough volume for the rating to mean something; roughly 14% of apps on the store reach 100 reviews.
Gorgias: AI, Helpdesk & Chat currently ranks #4 for "instant" in Shopify App Store search, based on our daily rank tracking.
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