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Willdesk: Live Chat&AI Chatbot

Willdesk: Live Chat&AI Chatbot

Boost customer experience with AI-driven workflows & omnichannel enablement. Willdesk offers product recommendations,emotion detection, and efficient after-sale

4.7(380 reviews)ChatHelpdesk
Visit on Shopify
Rating
4.7 / 5
Reviews
380
Price from
$16.90/mo
Free plan
Yes

Willdesk: Live Chat&AI Chatbot pricing

Free plan available, paid plans from $16.90/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.

PlanPrice
FreeFree
Basic$16.90/month
Pro$89.90/month

The ladder spans 5× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.

What 386 merchants rated Willdesk: Live Chat&AI Chatbot

4.86out of 5
5★365 (94.6%)
4★7 (1.8%)
3★4 (1.0%)
2★2 (0.5%)
1★8 (2.1%)

96% of ratings are 4 or 5 stars, and 8 merchants have left a 1-star review.

Across the 100 most recent reviews, the merchants writing them were mostly in United States, Australia, China. 12% had been running the app for a year or more before reviewing it. The developer replied to 100% of them.

At $16.9/mo to start, Willdesk: Live Chat&AI Chatbot is priced below the category — the median entry price across 8 apps in this category is $29/mo.

What merchants say about Willdesk: Live Chat&AI Chatbot

Loved for

  • Support4.8· 47 reviews
  • Features & flexibility4.5· 11 reviews
  • Ease of use5.0· 7 reviews
  • Setup & onboarding5.0· 6 reviews

Aggregated from 76 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.

Is Willdesk: Live Chat&AI Chatbot gaining or losing steam?

Holding steady
  • Category rank held steady over the last 12 days
4.7 recentvs4.8 earlier

From our daily App Store rank tracking and review history — signals a static listing doesn't show.

State of Helpdesk

265
Apps competing
5.0
Median rating
50%
Reviews held by top 3
This category isCompetitive
Fastest growing:Redo+150 reviews
Biggest climber:AI Customer Service up 149 places

How Willdesk: Live Chat&AI Chatbot compares in Helpdesk

Measured against the 96 reviewed apps in Helpdesk, where it currently sits at #5 of 265 listings.

Willdesk: Live Chat&AI ChatbotHelpdesk median
Rating4.75
Reviews3806

That is 63× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.

Willdesk: Live Chat&AI Chatbot alternatives

The most-reviewed apps in Helpdesk, with their current rating and entry price.

About Willdesk: Live Chat&AI Chatbot

Built by Channelwill.

Willdesk: Live Chat&AI Chatbot screenshot 1Willdesk: Live Chat&AI Chatbot screenshot 2Willdesk: Live Chat&AI Chatbot screenshot 3Willdesk: Live Chat&AI Chatbot screenshot 4Willdesk: Live Chat&AI Chatbot screenshot 5Willdesk: Live Chat&AI Chatbot screenshot 6Willdesk: Live Chat&AI Chatbot screenshot 7Willdesk: Live Chat&AI Chatbot screenshot 8

Willdesk: Live Chat&AI Chatbot FAQ

Is Willdesk: Live Chat&AI Chatbot free?

Willdesk: Live Chat&AI Chatbot has a free plan, and paid plans start at $16.90 per month. The free tier is normally capped on volume, so check the limit against what your store does today.

How much does Willdesk: Live Chat&AI Chatbot cost?

Willdesk: Live Chat&AI Chatbot publishes 3 plans: Free (free), Basic at $16.90/month, Pro at $89.90/month. These are list prices from the Shopify App Store and exclude any usage-based charges.

Is Willdesk: Live Chat&AI Chatbot any good?

Willdesk: Live Chat&AI Chatbot holds 4.7 out of 5 from 380 merchant reviews, with 96% of them at 4 or 5 stars. That is enough volume for the rating to mean something; roughly 14% of apps on the store reach 100 reviews.

What are the best Willdesk: Live Chat&AI Chatbot alternatives?

The most-reviewed alternatives in Helpdesk are Chatty AI Chatbot & Live Chat, Tidio: AI Chatbot & Live Chat and Redo. The comparison table above shows each one's rating, review count and entry price.

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