Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
Deliver fast & accurate customer support service with FAQ page builder, all-in-one help desk ticketing, live chat, and product tabs for Shopify stores.
Free plan available, paid plans from $5.99/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Basic | $5.99/month |
| Standard | $19.99/month |
| Advanced | $49.99/month |
The ladder spans 8× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
93% of ratings are 4 or 5 stars, and 9 merchants have left a 1-star review.
Across the 70 most recent reviews, the merchants writing them were mostly in United States, Australia, Germany. 43% had been running the app for a year or more before reviewing it. The developer replied to 57% of them.
Aggregated from 68 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
We track Shopify App Store search results daily. SB: Helpdesk, Live Chat & FAQs currently sits at #1 for “langshop”, and is in the top 10 for 5 of the terms we track it on.
| Search term | Position | How contested |
|---|---|---|
| langshop | #1 | Moderate(51/100) |
| knowledge base | #4 | Approachable(20/100) |
| tidio | #7 | Moderate(44/100) |
| chatty | #7 | Moderate(51/100) |
| customer service | #8 | Hard(61/100) |
| helpdesk | #11 | Hard(73/100) |
| facebook messenger | #18 | Moderate(54/100) |
| gorgias | #22 | Hard(61/100) |
| faq | #23 | Moderate(42/100) |
| product tabs | #24 | Approachable(27/100) |
Its most contested win is “customer service” at #8, a term we score 61/100 for difficulty — the apps competing for it hold thousands of reviews between them.
SB: Helpdesk, Live Chat & FAQs has a free plan, and paid plans start at $5.99 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
SB: Helpdesk, Live Chat & FAQs publishes 4 plans: Free (free), Basic at $5.99/month, Standard at $19.99/month, Advanced at $49.99/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
SB: Helpdesk, Live Chat & FAQs holds 4.5 out of 5 from 244 merchant reviews, with 93% of them at 4 or 5 stars. That is enough volume for the rating to mean something; roughly 14% of apps on the store reach 100 reviews.
SB: Helpdesk, Live Chat & FAQs currently ranks #1 for "langshop" in Shopify App Store search, based on our daily rank tracking.
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