Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
With AI Sales Agent, Chatty is the sales-first chat platform for Shopify to provide exceptional customer support to boost sales
Free plan available, paid plans from $19.99/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Basic | $19.99/month |
| Pro | $68.99/month |
| Plus | $199/month |
The ladder spans 10× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
99% of ratings are 4 or 5 stars, and 11 merchants have left a 1-star review.
Across the 71 most recent reviews, the merchants writing them were mostly in United States, Australia, United Kingdom. 11% had been running the app for a year or more before reviewing it. The developer replied to 8% of them.
At $19.99/mo to start, Chatty AI Chatbot & Live Chat is priced above the category — the median entry price across 6 apps in this category is $7.99/mo.
Aggregated from 64 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 8 reviewed apps in FAQ, where it currently sits at #1 of 8 listings.
| Chatty AI Chatbot & Live Chat | FAQ median | |
|---|---|---|
| Rating | 4.9 | 5 |
| Reviews | 1,795 | 120 |
That is 15× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
We track Shopify App Store search results daily. Chatty AI Chatbot & Live Chat currently sits at #1 for “recommended products”, and is in the top 10 for 25 of the terms we track it on.
| Search term | Position | How contested |
|---|---|---|
| recommended products | #1 | Moderate(59/100) |
| chaty | #1 | Hard(61/100) |
| tidio live chat | #1 | Hard(66/100) |
| live chat | #1 | Hard(77/100) |
| live | #1 | Moderate(54/100) |
| starken | #1 | Approachable(28/100) |
| livechat | #2 | Hard(61/100) |
| chat ia | #2 | Hard(61/100) |
| inbox | #2 | Hard(68/100) |
| chatbase | #2 | Moderate(42/100) |
| chatbot | #2 | Hard(60/100) |
| faqs | #2 | Moderate(43/100) |
Its most contested win is “live chat” at #1, a term we score 77/100 for difficulty — the apps competing for it hold thousands of reviews between them.
Showing its 12 strongest positions of 25 tracked search terms.
The most-reviewed apps in FAQ, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Moose AI Chatbot & Live Chat | 5 | 453 | $19/mo | compare |
| StoreFAQ: Product FAQ Chatbot | 4.9 | 146 | $7.99/mo | compare |
| D: AI FAQ Page | 4.6 | 131 | — | compare |
| Rapid Reviews: Product Reviews | 5 | 108 | $3/mo | compare |
| Variant Descriptions King | 5 | 84 | $9.90/mo | compare |
| Trusted Help Center & FAQ | 5 | 84 | $4.99/mo | compare |
| AC ‑ Questions & Answers | 5 | 25 | $1.99/mo | compare |
Built by Chatty - AI Chat Agent Helpdesk & FAQs, on the App Store since June 2022.
Chatty AI Chatbot & Live Chat has a free plan, and paid plans start at $19.99 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
Chatty AI Chatbot & Live Chat publishes 4 plans: Free (free), Basic at $19.99/month, Pro at $68.99/month, Plus at $199/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
Chatty AI Chatbot & Live Chat holds 4.9 out of 5 from 1,795 merchant reviews, with 99% of them at 4 or 5 stars. That is a large enough sample to take the rating seriously — only about 2% of apps on the store reach 1,000 reviews.
Chatty AI Chatbot & Live Chat currently ranks #1 for "recommended products" in Shopify App Store search, based on our daily rank tracking.
The most-reviewed alternatives in FAQ are Moose AI Chatbot & Live Chat, StoreFAQ: Product FAQ Chatbot and D: AI FAQ Page. The comparison table above shows each one's rating, review count and entry price.
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