AeroChat is an AI chatbot for Shopify that automates support, order and FAQ questions across web, WhatsApp, Instagram and email. Free plan available.
Free plan available, paid plans from $49/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Starter | $49/month |
| Growth | $149/month |
| Advanced | $349/month |
The ladder spans 7× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
Measured against the 81 reviewed apps in Helpdesk, where it currently sits at #45 of 214 listings.
| AeroChat AI Chatbot, Live Chat | Helpdesk median | |
|---|---|---|
| Rating | 5 | 5 |
| Reviews | 5 | 7 |
Review volume is below the category median, so weigh the rating lightly and read the most recent reviews.
As of 4 September 2026, the last day we could crawl App Store search, AeroChat AI Chatbot, Live Chat sat at #13 for “chat ia”. These positions are no longer updated.
| Search term | Position | How contested |
|---|---|---|
| chat ia | #13 | Moderate(54/100) |
The most-reviewed apps in Helpdesk, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Tidio ‑ Live Chat & AI Chatbot | 4.8 | 1,252 | $29/mo | compare |
| Redo | 4.9 | 662 | $10/mo | compare |
| Gorgias: AI, Helpdesk & Chat | 4.2 | 618 | $10/mo | compare |
| Willdesk: Live Chat&AI Chatbot | 4.8 | 355 | $16.90/mo | compare |
| Chatway Live Chat & AI Chatbot | 4.9 | 265 | $29/mo | compare |
| SB: Helpdesk, Live Chat & FAQs | 4.5 | 243 | $5.99/mo | compare |
| DC: WhatsApp Marketing + API | 4.8 | 208 | $29/mo | compare |
| Cleverific AI Upsell & Editing | 4.7 | 204 | $59/mo | compare |
AeroChat AI Chatbot, Live Chat has a free plan, and paid plans start at $49 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
AeroChat AI Chatbot, Live Chat publishes 4 plans: Free (free), Starter at $49/month, Growth at $149/month, Advanced at $349/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
AeroChat AI Chatbot, Live Chat holds 5 out of 5 from 5 merchant reviews. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
As of 4 September 2026 — the last day we could crawl App Store search — AeroChat AI Chatbot, Live Chat sat at #13 for "chat ia". Shopify disallowed crawling those pages in September 2026, so this position is not being updated.
The most-reviewed alternatives in Helpdesk are Tidio ‑ Live Chat & AI Chatbot, Redo and Gorgias: AI, Helpdesk & Chat. The comparison table above shows each one's rating, review count and entry price.
Run a free audit of your store to see what you already have installed, which apps overlap, and where you are paying twice.
Run a free store audit