Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
HumanTouch is a Shopify help desk built for trust: real human support across email, chat & social with transparency your customers will love.
Free plan available, paid plans from $39/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Basic Human Free | Free |
| Human Enabled | $39/month |
| Human Empowered | $99/month |
| Human Unleashed | $299/month |
The ladder spans 8× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
Measured against the 81 reviewed apps in Helpdesk, where it currently sits at #56 of 214 listings.
| HumanTouch: Helpdesk & Chat | Helpdesk median | |
|---|---|---|
| Rating | 5 | 5 |
| Reviews | 3 | 7 |
Review volume is below the category median, so weigh the rating lightly and read the most recent reviews.
The most-reviewed apps in Helpdesk, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Tidio ‑ Live Chat & AI Chatbot | 4.8 | 1,252 | $29/mo | compare |
| Redo | 4.9 | 662 | $10/mo | compare |
| Gorgias: AI, Helpdesk & Chat | 4.2 | 618 | $10/mo | compare |
| Willdesk: Live Chat&AI Chatbot | 4.8 | 355 | $16.90/mo | compare |
| Chatway Live Chat & AI Chatbot | 4.9 | 265 | $29/mo | compare |
| SB: Helpdesk, Live Chat & FAQs | 4.5 | 243 | $5.99/mo | compare |
| DC: WhatsApp Marketing + API | 4.8 | 208 | $29/mo | compare |
| Cleverific AI Upsell & Editing | 4.7 | 204 | $59/mo | compare |
HumanTouch: Helpdesk & Chat has a free plan, and paid plans start at $39 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
HumanTouch: Helpdesk & Chat publishes 4 plans: Basic Human Free (free), Human Enabled at $39/month, Human Empowered at $99/month, Human Unleashed at $299/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
HumanTouch: Helpdesk & Chat holds 5 out of 5 from 3 merchant reviews. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
The most-reviewed alternatives in Helpdesk are Tidio ‑ Live Chat & AI Chatbot, Redo and Gorgias: AI, Helpdesk & Chat. The comparison table above shows each one's rating, review count and entry price.
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