Ava is a 24/7 AI phone agent for Shopify stores. It answers support calls, looks up and edits orders, and calls shoppers to recover abandoned carts.
From $29/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Support | $29/month |
| Recover | $99/month |
| Scale | $499/month |
The ladder spans 17× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 101 reviewed apps in Helpdesk, where it currently sits at #49 of 266 listings.
| Ava AI ‑ AI Voice Agents | Helpdesk median | |
|---|---|---|
| Rating | 5 | 5 |
| Reviews | 6 | 5 |
Review volume is around the middle of the category, so read the rating as a real but not decisive signal.
The most-reviewed apps in Helpdesk, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | 4.9 | 1,881 | $19.99/mo | compare |
| Tidio: AI Chatbot & Live Chat | 4.8 | 1,357 | $29/mo | compare |
| Redo | 4.9 | 812 | $10/mo | compare |
| Gorgias: AI Helpdesk & Chat | 4.3 | 706 | $10/mo | compare |
| Willdesk: Live Chat&AI Chatbot | 4.7 | 380 | $16.90/mo | compare |
| SB: Helpdesk, Live Chat & FAQs | 4.6 | 319 | $40/mo | compare |
| Chatway Live Chat & AI Chatbot | 4.9 | 287 | $39/mo | compare |
| Commslayer: AI Helpdesk & Chat | 4.9 | 239 | $39/mo | compare |








No. Ava AI ‑ AI Voice Agents has no free plan; the cheapest paid plan is $29 per month.
Ava AI ‑ AI Voice Agents publishes 3 plans: Support at $29/month, Recover at $99/month, Scale at $499/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
Ava AI ‑ AI Voice Agents holds 5 out of 5 from 6 merchant reviews. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
The most-reviewed alternatives in Helpdesk are Chatty AI Chatbot & Live Chat, Tidio: AI Chatbot & Live Chat and Redo. The comparison table above shows each one's rating, review count and entry price.
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