Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
Smart AI chat bot app for Enterprise brands. Convi's AI helpdesk answers FAQ questions, helps customers find products, and provides 24/7 automated AI sales.
Free plan available, paid plans from $49/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free Trial | Free |
| Starter (Tier 1) | $49/month |
| Starter (Tier 2) | $149/month |
| Starter (Tier 3) | $249/month |
The ladder spans 5× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 81 reviewed apps in Helpdesk, where it currently sits at #33 of 214 listings.
| Convi: AI Helpdesk & Chatbot | Helpdesk median | |
|---|---|---|
| Rating | 5 | 5 |
| Reviews | 13 | 7 |
Review volume is around the middle of the category, so read the rating as a real but not decisive signal.
The most-reviewed apps in Helpdesk, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Tidio ‑ Live Chat & AI Chatbot | 4.8 | 1,252 | $29/mo | compare |
| Redo | 4.9 | 662 | $10/mo | compare |
| Gorgias: AI, Helpdesk & Chat | 4.2 | 618 | $10/mo | compare |
| Willdesk: Live Chat&AI Chatbot | 4.8 | 355 | $16.90/mo | compare |
| Chatway Live Chat & AI Chatbot | 4.9 | 265 | $29/mo | compare |
| SB: Helpdesk, Live Chat & FAQs | 4.5 | 243 | $5.99/mo | compare |
| DC: WhatsApp Marketing + API | 4.8 | 208 | $29/mo | compare |
| Cleverific AI Upsell & Editing | 4.7 | 204 | $59/mo | compare |
Convi: AI Helpdesk & Chatbot has a free plan, and paid plans start at $49 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
Convi: AI Helpdesk & Chatbot publishes 4 plans: Free Trial (free), Starter (Tier 1) at $49/month, Starter (Tier 2) at $149/month, Starter (Tier 3) at $249/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
Convi: AI Helpdesk & Chatbot holds 5 out of 5 from 13 merchant reviews. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
The most-reviewed alternatives in Helpdesk are Tidio ‑ Live Chat & AI Chatbot, Redo and Gorgias: AI, Helpdesk & Chat. The comparison table above shows each one's rating, review count and entry price.
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