Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
Smart AI chat bot app for Enterprise brands. Convi's AI helpdesk answers FAQ questions, helps customers find products, and provides 24/7 automated AI sales.
From $19/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Startup | $19/month |
| Starter | $49/month |
| Pro | $149/month |
| Premium | $449/month |
The ladder spans 24× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
92% of ratings are 4 or 5 stars, and 1 merchant has left a 1-star review.
Across the 13 most recent reviews, the merchants writing them were mostly in Canada, Italy, France. 0% had been running the app for a year or more before reviewing it. The developer replied to 0% of them.
At $19/mo to start, Convi: AI Helpdesk & Chatbot is priced below the category — the median entry price across 8 apps in this category is $29/mo.
Aggregated from 13 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 101 reviewed apps in Helpdesk, where it currently sits at #38 of 266 listings.
| Convi: AI Helpdesk & Chatbot | Helpdesk median | |
|---|---|---|
| Rating | 5 | 5 |
| Reviews | 13 | 5 |
That is 3× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
The most-reviewed apps in Helpdesk, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | 4.9 | 1,888 | $19.99/mo | compare |
| Tidio: AI Chatbot & Live Chat | 4.8 | 1,357 | $29/mo | compare |
| Redo | 4.9 | 827 | $10/mo | compare |
| Gorgias: AI Helpdesk & Chat | 4.3 | 707 | $10/mo | compare |
| Willdesk: Live Chat&AI Chatbot | 4.7 | 380 | $16.90/mo | compare |
| SB: Helpdesk, Live Chat & FAQs | 4.6 | 319 | $40/mo | compare |
| Chatway Live Chat & AI Chatbot | 4.9 | 287 | $39/mo | compare |
| Commslayer: AI Helpdesk & Chat | 4.9 | 239 | $39/mo | compare |
No. Convi: AI Helpdesk & Chatbot has no free plan; the cheapest paid plan is $19 per month.
Convi: AI Helpdesk & Chatbot publishes 4 plans: Startup at $19/month, Starter at $49/month, Pro at $149/month, Premium at $449/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
Convi: AI Helpdesk & Chatbot holds 5 out of 5 from 13 merchant reviews, with 92% of them at 4 or 5 stars. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
The most-reviewed alternatives in Helpdesk are Chatty AI Chatbot & Live Chat, Tidio: AI Chatbot & Live Chat and Redo. The comparison table above shows each one's rating, review count and entry price.
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