Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
AI customer support for Shopify stores with product recommendations, order tracking and creation, shopping assistance, cart actions, and human handoff.
Free plan available, paid plans from $40/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Hobby | $40/month |
| Basic | $150/month |
| Business | $500/month |
The ladder spans 13× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
97% of ratings are 4 or 5 stars.
Across the 47 most recent reviews, the merchants writing them were mostly in Pakistan, United States, United Kingdom. 0% had been running the app for a year or more before reviewing it. The developer replied to 0% of them.
At $40/mo to start, Chatbase is priced around the category — the median entry price across 8 apps in this category is $29/mo.
Aggregated from 47 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 102 reviewed apps in Helpdesk, where it currently sits at #21 of 267 listings.
| Chatbase | Helpdesk median | |
|---|---|---|
| Rating | 4.9 | 5 |
| Reviews | 39 | 6 |
That is 7× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
The most-reviewed apps in Helpdesk, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | 4.9 | 1,888 | $19.99/mo | compare |
| Tidio: AI Chatbot & Live Chat | 4.8 | 1,357 | $29/mo | compare |
| Redo | 4.9 | 827 | $10/mo | compare |
| Gorgias: AI Helpdesk & Chat | 4.3 | 707 | $10/mo | compare |
| Willdesk: Live Chat&AI Chatbot | 4.7 | 380 | $16.90/mo | compare |
| SB: Helpdesk, Live Chat & FAQs | 4.6 | 319 | $40/mo | compare |
| Chatway Live Chat & AI Chatbot | 4.9 | 287 | $39/mo | compare |
| Commslayer: AI Helpdesk & Chat | 4.9 | 238 | $39/mo | compare |
Chatbase has a free plan, and paid plans start at $40 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
Chatbase publishes 4 plans: Free (free), Hobby at $40/month, Basic at $150/month, Business at $500/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
Chatbase holds 4.9 out of 5 from 39 merchant reviews, with 97% of them at 4 or 5 stars. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
The most-reviewed alternatives in Helpdesk are Chatty AI Chatbot & Live Chat, Tidio: AI Chatbot & Live Chat and Redo. The comparison table above shows each one's rating, review count and entry price.
Is this your app?
You can buy a clearly labelled sponsored placement next to this data. We never reorder the rankings for money, so what you buy is an extra labelled slot, not a better position.
See how it worksRun a free audit of your store to see what you already have installed, which apps overlap, and where you are paying twice.
Run a free store audit