Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
Automate engagement and customer service with AI for your brand. Instant replies with real actions to help you scale.
From $49/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Starter | $49/month |
| Basic | $125/month |
| Advertiser | $249/month |
The ladder spans 5× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 103 reviewed apps in Helpdesk, where it currently sits at #47 of 267 listings.
| Smartreply AI Customer Service | Helpdesk median | |
|---|---|---|
| Rating | 4.7 | 5 |
| Reviews | 9 | 5 |
Review volume is around the middle of the category, so read the rating as a real but not decisive signal.
The most-reviewed apps in Helpdesk, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | 4.9 | 1,888 | $19.99/mo | compare |
| Tidio: AI Chatbot & Live Chat | 4.8 | 1,358 | $29/mo | compare |
| Redo | 4.9 | 827 | $10/mo | compare |
| Gorgias: AI Helpdesk & Chat | 4.3 | 707 | $10/mo | compare |
| Willdesk: Live Chat&AI Chatbot | 4.7 | 380 | $16.90/mo | compare |
| SB: Helpdesk, Live Chat & FAQs | 4.6 | 319 | $40/mo | compare |
| Chatway Live Chat & AI Chatbot | 4.9 | 286 | $39/mo | compare |
| Commslayer: AI Helpdesk & Chat | 4.9 | 238 | $39/mo | compare |
No. Smartreply AI Customer Service has no free plan; the cheapest paid plan is $49 per month.
Smartreply AI Customer Service publishes 3 plans: Starter at $49/month, Basic at $125/month, Advertiser at $249/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
Smartreply AI Customer Service holds 4.7 out of 5 from 9 merchant reviews. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
The most-reviewed alternatives in Helpdesk are Chatty AI Chatbot & Live Chat, Tidio: AI Chatbot & Live Chat and Redo. The comparison table above shows each one's rating, review count and entry price.
Is this your app?
You can buy a clearly labelled sponsored placement next to this data. We never reorder the rankings for money, so what you buy is an extra labelled slot, not a better position.
See how it worksRun a free audit of your store to see what you already have installed, which apps overlap, and where you are paying twice.
Run a free store audit