Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
Manage all customer support in one unified inbox. Free helpdesk with live chat, ticket management, and workflow automation. No watermarks. Install now!
80% of ratings are 4 or 5 stars, and 1 merchant has left a 1-star review.
Across the 10 most recent reviews, the merchants writing them were mostly in United States, Australia, Italy. 0% had been running the app for a year or more before reviewing it. The developer replied to 100% of them.
Aggregated from 10 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 99 reviewed apps in Helpdesk, where it currently sits at #46 of 266 listings.
| MX: Helpdesk & Live Chat | Helpdesk median | |
|---|---|---|
| Rating | 4.3 | 5 |
| Reviews | 9 | 5 |
Review volume is around the middle of the category, so read the rating as a real but not decisive signal.
The most-reviewed apps in Helpdesk, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | 4.9 | 1,881 | $19.99/mo | compare |
| Tidio: AI Chatbot & Live Chat | 4.8 | 1,357 | $29/mo | compare |
| Redo | 4.9 | 812 | $10/mo | compare |
| Gorgias: AI Helpdesk & Chat | 4.3 | 706 | $10/mo | compare |
| Willdesk: Live Chat&AI Chatbot | 4.7 | 380 | $16.90/mo | compare |
| Chatway Live Chat & AI Chatbot | 4.9 | 288 | $39/mo | compare |
| SB: Helpdesk, Live Chat & FAQs | 4.5 | 243 | $5.99/mo | compare |
| Commslayer: AI Helpdesk & Chat | 4.9 | 237 | $39/mo | compare |
MX: Helpdesk & Live Chat holds 4.3 out of 5 from 9 merchant reviews, with 80% of them at 4 or 5 stars. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
The most-reviewed alternatives in Helpdesk are Chatty AI Chatbot & Live Chat, Tidio: AI Chatbot & Live Chat and Redo. The comparison table above shows each one's rating, review count and entry price.
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