Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
Know Reply answers every customer email to resolve questions and keep buyers engaged. AI manages no-reply and campaign inboxes with personalized responses.
Free to install, paid plans from $20/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free to install | Free |
| Starter | $20/month |
| Professional | $28/month |
| Premium | $40/month |
The top plan is 2.0× the entry plan, a normal spread — the tiers are most likely gated on volume rather than on features.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 102 reviewed apps in Helpdesk, where it currently sits at #150 of 267 listings.
| Know Reply‑AI Email Engagement | Helpdesk median | |
|---|---|---|
| Rating | — | 5 |
| Reviews | 0 | 6 |
The most-reviewed apps in Helpdesk, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | 4.9 | 1,888 | $19.99/mo | compare |
| Tidio: AI Chatbot & Live Chat | 4.8 | 1,357 | $29/mo | compare |
| Redo | 4.9 | 827 | $10/mo | compare |
| Gorgias: AI Helpdesk & Chat | 4.3 | 707 | $10/mo | compare |
| Willdesk: Live Chat&AI Chatbot | 4.7 | 380 | $16.90/mo | compare |
| SB: Helpdesk, Live Chat & FAQs | 4.6 | 319 | $40/mo | compare |
| Chatway Live Chat & AI Chatbot | 4.9 | 287 | $39/mo | compare |
| Commslayer: AI Helpdesk & Chat | 4.9 | 238 | $39/mo | compare |
Know Reply‑AI Email Engagement is free to install, which is not the same as free: it bills by usage or commission rather than a monthly subscription, so the cost scales with your orders.
Know Reply‑AI Email Engagement publishes 4 plans: Free to install (free), Starter at $20/month, Professional at $28/month, Premium at $40/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
The most-reviewed alternatives in Helpdesk are Chatty AI Chatbot & Live Chat, Tidio: AI Chatbot & Live Chat and Redo. The comparison table above shows each one's rating, review count and entry price.
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