Amazon style single entry point for all queries with AI-powered Shopify help desk for managing support tickets,.
From $29/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Starter | $29/month |
| Growth | $59/month |
| Pro | $99/month |
The top plan is 3.4× the entry plan, a normal spread — the tiers are most likely gated on volume rather than on features.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 102 reviewed apps in Helpdesk, where it currently sits at #55 of 267 listings.
| Chililabs: AI Customer Support | Helpdesk median | |
|---|---|---|
| Rating | 4.6 | 5 |
| Reviews | 5 | 6 |
Review volume is below the category median, so weigh the rating lightly and read the most recent reviews.
The most-reviewed apps in Helpdesk, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | 4.9 | 1,888 | $19.99/mo | compare |
| Tidio: AI Chatbot & Live Chat | 4.8 | 1,357 | $29/mo | compare |
| Redo | 4.9 | 827 | $10/mo | compare |
| Gorgias: AI Helpdesk & Chat | 4.3 | 707 | $10/mo | compare |
| Willdesk: Live Chat&AI Chatbot | 4.7 | 380 | $16.90/mo | compare |
| SB: Helpdesk, Live Chat & FAQs | 4.6 | 319 | $40/mo | compare |
| Chatway Live Chat & AI Chatbot | 4.9 | 287 | $39/mo | compare |
| Commslayer: AI Helpdesk & Chat | 4.9 | 238 | $39/mo | compare |





No. Chililabs: AI Customer Support has no free plan; the cheapest paid plan is $29 per month.
Chililabs: AI Customer Support publishes 3 plans: Starter at $29/month, Growth at $59/month, Pro at $99/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
Chililabs: AI Customer Support holds 4.6 out of 5 from 5 merchant reviews. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
The most-reviewed alternatives in Helpdesk are Chatty AI Chatbot & Live Chat, Tidio: AI Chatbot & Live Chat and Redo. The comparison table above shows each one's rating, review count and entry price.
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