Amity remembers every customer and uses that context across support, sales and marketing.
Free plan available, paid plans from $49/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Plus | $49/month |
| Pro | $199/month |
| Max | $549/month |
The ladder spans 11× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 99 reviewed apps in Helpdesk, where it currently sits at #220 of 266 listings.
| Amity: AI Customer Support | Helpdesk median | |
|---|---|---|
| Rating | — | 5 |
| Reviews | 0 | 5 |
The most-reviewed apps in Helpdesk, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | 4.9 | 1,881 | $19.99/mo | compare |
| Tidio: AI Chatbot & Live Chat | 4.8 | 1,357 | $29/mo | compare |
| Redo | 4.9 | 812 | $10/mo | compare |
| Gorgias: AI Helpdesk & Chat | 4.3 | 706 | $10/mo | compare |
| Willdesk: Live Chat&AI Chatbot | 4.7 | 380 | $16.90/mo | compare |
| Chatway Live Chat & AI Chatbot | 4.9 | 288 | $39/mo | compare |
| SB: Helpdesk, Live Chat & FAQs | 4.5 | 243 | $5.99/mo | compare |
| Commslayer: AI Helpdesk & Chat | 4.9 | 237 | $39/mo | compare |
Amity: AI Customer Support has a free plan, and paid plans start at $49 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
Amity: AI Customer Support publishes 4 plans: Free (free), Plus at $49/month, Pro at $199/month, Max at $549/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
The most-reviewed alternatives in Helpdesk are Chatty AI Chatbot & Live Chat, Tidio: AI Chatbot & Live Chat and Redo. The comparison table above shows each one's rating, review count and entry price.
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