Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.
Free plan available, paid plans from $29/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Customer Service | $29/month |
| Flows | $29/month |
| Lyro AI Chatbot | $39/month |
The tiers sit close together, which usually means they gate features rather than volume.
94% of ratings are 4 or 5 stars, and 49 merchants have left a 1-star review.
Across the 59 most recent reviews, the merchants writing them were mostly in United States, United Kingdom, Mexico. 22% had been running the app for a year or more before reviewing it. The developer replied to 95% of them.
Aggregated from 54 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
We track Shopify App Store search results daily. Tidio ‑ Live Chat & AI Chatbot currently sits at #1 for “tidio live chat”, and is in the top 10 for 10 of the terms we track it on.
| Search term | Position | How contested |
|---|---|---|
| tidio live chat | #1 | Hard(66/100) |
| live chat | #3 | Hard(77/100) |
| chatbot | #5 | Hard(60/100) |
| customer support | #6 | Brutal(81/100) |
| inbox | #6 | Hard(68/100) |
| helpdesk | #7 | Hard(73/100) |
| live | #9 | Moderate(54/100) |
| chat ia | #9 | Hard(61/100) |
| support | #10 | Moderate(57/100) |
| instant | #10 | Moderate(56/100) |
| chatbase | #11 | Moderate(42/100) |
| microsoft clarity conclusiones de ia | #12 | Moderate(55/100) |
Its most contested win is “customer support” at #6, a term we score 81/100 for difficulty — the apps competing for it hold thousands of reviews between them.
Showing its 12 strongest positions of 22 tracked search terms.
Tidio ‑ Live Chat & AI Chatbot has a free plan, and paid plans start at $29 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
Tidio ‑ Live Chat & AI Chatbot publishes 4 plans: Free (free), Customer Service at $29/month, Flows at $29/month, Lyro AI Chatbot at $39/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
Tidio ‑ Live Chat & AI Chatbot holds 4.8 out of 5 from 1,252 merchant reviews, with 94% of them at 4 or 5 stars. That is a large enough sample to take the rating seriously — only about 2% of apps on the store reach 1,000 reviews.
Tidio ‑ Live Chat & AI Chatbot currently ranks #1 for "tidio live chat" in Shopify App Store search, based on our daily rank tracking.
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