Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. Wh...
92% of ratings are 4 or 5 stars, and 178 merchants have left a 1-star review.
Across the 80 most recent reviews, the merchants writing them were mostly in United States, Australia, France. 63% had been running the app for a year or more before reviewing it. The developer replied to 15% of them.
Aggregated from 44 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
We track Shopify App Store search results daily. Shopify Inbox currently sits at #2 for “shopify marketplace”, and is in the top 10 for 17 of the terms we track it on.
| Search term | Position | How contested |
|---|---|---|
| shopify marketplace | #2 | Hard(69/100) |
| shopify counter | #2 | Hard(69/100) |
| shopmy | #2 | Hard(69/100) |
| shopify marketplace connect | #3 | Hard(67/100) |
| product reviews by shopify | #4 | Brutal(92/100) |
| geolocation shopify | #4 | Moderate(58/100) |
| email shopify | #5 | Hard(69/100) |
| bundles shopify | #5 | Hard(69/100) |
| shopify app store | #5 | Hard(67/100) |
| geolocation by shopify | #6 | Hard(62/100) |
| amazon by shopify | #6 | Hard(67/100) |
| shoplift | #6 | Moderate(58/100) |
Its most contested win is “product reviews by shopify” at #4, a term we score 92/100 for difficulty — the apps competing for it hold thousands of reviews between them.
Showing its 12 strongest positions of 23 tracked search terms.
Shopify Inbox holds 4.6 out of 5 from 5,493 merchant reviews, with 92% of them at 4 or 5 stars. That is a large enough sample to take the rating seriously — only about 2% of apps on the store reach 1,000 reviews.
Shopify Inbox currently ranks #2 for "shopify marketplace" in Shopify App Store search, based on our daily rank tracking.
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