Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. Wh...
92% of ratings are 4 or 5 stars, and 178 merchants have left a 1-star review.
Across the 80 most recent reviews, the merchants writing them were mostly in United States, Australia, France. 63% had been running the app for a year or more before reviewing it. The developer replied to 15% of them.
Aggregated from 44 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 368 reviewed apps in Chat, where it currently sits at #1 of 960 listings.
| Shopify Inbox | Chat median | |
|---|---|---|
| Rating | 4.6 | 5 |
| Reviews | 5,493 | 4 |
That is 1373× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
The most-reviewed apps in Chat, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | 4.9 | 1,795 | $19.99/mo | compare |
| Tidio ‑ Live Chat & AI Chatbot | 4.8 | 1,252 | $29/mo | compare |
| Pushdaddy Many Chat ,Cloud API | 4.3 | 957 | $2.99/mo | compare |
| Dondy: WhatsApp Marketing+Chat | 4.8 | 770 | $6.99/mo | compare |
| Gorgias: AI, Helpdesk & Chat | 4.2 | 618 | $10/mo | compare |
| Moose AI Chatbot & Live Chat | 5 | 454 | $19/mo | compare |
| SmartBot: Leading AI Chatbot | 4.7 | 435 | $30/mo | compare |
| Zoko: WhatsApp for D2C Brands | 4.9 | 402 | $49.99/mo | compare |
Built by Shopify.
Shopify Inbox holds 4.6 out of 5 from 5,493 merchant reviews, with 92% of them at 4 or 5 stars. That is a large enough sample to take the rating seriously — only about 2% of apps on the store reach 1,000 reviews.
The most-reviewed alternatives in Chat are Chatty AI Chatbot & Live Chat, Tidio ‑ Live Chat & AI Chatbot and Pushdaddy Many Chat ,Cloud API. The comparison table above shows each one's rating, review count and entry price.
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