Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
SmartBot is a powerful AI-driven customer support solution for Shopify stores. Enhance customer satisfaction, automate support, and boost sales with SmartBot
Free plan available, paid plans from $30/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Starter | $30/month |
| Growth | $100/month |
| Pro | $300/month |
The ladder spans 10× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
94% of ratings are 4 or 5 stars, and 5 merchants have left a 1-star review.
Across the 63 most recent reviews, the merchants writing them were mostly in United States, Germany, Australia. 3% had been running the app for a year or more before reviewing it. The developer replied to 52% of them.
At $30/mo to start, SmartBot: Leading AI Chatbot is priced above the category — the median entry price across 7 apps in this category is $14.99/mo.
Aggregated from 35 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 13 reviewed apps in Chat, where it currently sits at #3 of 13 listings.
| SmartBot: Leading AI Chatbot | Chat median | |
|---|---|---|
| Rating | 4.7 | 4.9 |
| Reviews | 430 | 142 |
That is 3× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
We track Shopify App Store search results daily. SmartBot: Leading AI Chatbot currently sits at #1 for “lead”, and is in the top 10 for 11 of the terms we track it on.
| Search term | Position | How contested |
|---|---|---|
| lead | #1 | Approachable(39/100) |
| knowledge | #2 | Approachable(35/100) |
| sales boost | #2 | Approachable(25/100) |
| chatbase | #3 | Moderate(42/100) |
| chatbot | #3 | Hard(60/100) |
| lead form cod | #4 | Hard(64/100) |
| chatbot ia | #5 | Hard(60/100) |
| cartbot | #7 | Hard(60/100) |
| whatnot | #9 | Moderate(47/100) |
| stickers | #9 | Hard(60/100) |
| sticker | #10 | Moderate(57/100) |
| layerimg ai | #12 | Hard(67/100) |
Its most contested win is “lead form cod” at #4, a term we score 64/100 for difficulty — the apps competing for it hold thousands of reviews between them.
Showing its 12 strongest positions of 18 tracked search terms.
The most-reviewed apps in Chat, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | 4.9 | 1,795 | $19.99/mo | compare |
| Moose AI Chatbot & Live Chat | 5 | 453 | $19/mo | compare |
| ∞ Facebook & Instagram Shop AI | 4.9 | 286 | $14.99/mo | compare |
| CK: Abandoned cart on WhatsApp | 5 | 275 | $9.99/mo | compare |
| Musbu ‑ WhatsApp Chat Button | 4.8 | 219 | — | compare |
| EAZE Button | 4.8 | 142 | $0.89/mo | compare |
| Flyweight AI Chatbot & AI Chat | 4.8 | 106 | $1/mo | compare |
| HeiChat: ChatGPT Sales Chatbot | 4.7 | 70 | $29.90/mo | compare |
Built by BestChat, on the App Store since July 2023.
SmartBot: Leading AI Chatbot has a free plan, and paid plans start at $30 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
SmartBot: Leading AI Chatbot publishes 4 plans: Free (free), Starter at $30/month, Growth at $100/month, Pro at $300/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
SmartBot: Leading AI Chatbot holds 4.7 out of 5 from 430 merchant reviews, with 94% of them at 4 or 5 stars. That is enough volume for the rating to mean something; roughly 14% of apps on the store reach 100 reviews.
SmartBot: Leading AI Chatbot currently ranks #1 for "lead" in Shopify App Store search, based on our daily rank tracking.
The most-reviewed alternatives in Chat are Chatty AI Chatbot & Live Chat, Moose AI Chatbot & Live Chat and ∞ Facebook & Instagram Shop AI. The comparison table above shows each one's rating, review count and entry price.
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