Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
SmartBot is a powerful AI-driven customer support solution for Shopify stores. Enhance customer satisfaction, automate support, and boost sales with SmartBot
Free plan available, paid plans from $30/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Starter | $30/month |
| Growth | $100/month |
| Pro | $300/month |
The ladder spans 10× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
94% of ratings are 4 or 5 stars, and 5 merchants have left a 1-star review.
Across the 63 most recent reviews, the merchants writing them were mostly in United States, Germany, Australia. 3% had been running the app for a year or more before reviewing it. The developer replied to 52% of them.
At $30/mo to start, SmartBot: Leading AI Chatbot is priced above the category — the median entry price across 7 apps in this category is $19/mo.
Aggregated from 35 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 367 reviewed apps in Chat, where it currently sits at #8 of 974 listings.
| SmartBot: Leading AI Chatbot | Chat median | |
|---|---|---|
| Rating | 4.7 | 5 |
| Reviews | 435 | 4 |
That is 109× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
The most-reviewed apps in Chat, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Shopify Inbox | 4.6 | 5,493 | — | compare |
| Chatty AI Chatbot & Live Chat | 4.9 | 1,795 | $19.99/mo | compare |
| Tidio ‑ Live Chat & AI Chatbot | 4.8 | 1,252 | $29/mo | compare |
| Pushdaddy Many Chat ,Cloud API | 4.3 | 957 | $2.99/mo | compare |
| Dondy: WhatsApp Marketing+Chat | 4.8 | 770 | $6.99/mo | compare |
| Gorgias: AI, Helpdesk & Chat | 4.2 | 618 | $10/mo | compare |
| Moose AI Chatbot & Live Chat | 5 | 454 | $19/mo | compare |
| Zoko: WhatsApp for D2C Brands | 4.9 | 402 | $49.99/mo | compare |
Built by BestChat, on the App Store since July 2023.
SmartBot: Leading AI Chatbot has a free plan, and paid plans start at $30 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
SmartBot: Leading AI Chatbot publishes 4 plans: Free (free), Starter at $30/month, Growth at $100/month, Pro at $300/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
SmartBot: Leading AI Chatbot holds 4.7 out of 5 from 435 merchant reviews, with 94% of them at 4 or 5 stars. That is enough volume for the rating to mean something; roughly 14% of apps on the store reach 100 reviews.
The most-reviewed alternatives in Chat are Shopify Inbox, Chatty AI Chatbot & Live Chat and Tidio ‑ Live Chat & AI Chatbot. The comparison table above shows each one's rating, review count and entry price.
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