SaleSmartly is a customer chat tool designed for Shopify store owners to help you efficiently manage customer service chat efficiency and promote b...
Free plan available, paid plans from $9/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free Plan | Free |
| Pro Plan | $9/month |
100% of ratings are 4 or 5 stars.
Across the 18 most recent reviews, the merchants writing them were mostly in China, Hong Kong SAR, United States. 17% had been running the app for a year or more before reviewing it. The developer replied to 6% of them.
At $9/mo to start, SaleSmartly:Omnichannel chat is priced below the category — the median entry price across 7 apps in this category is $19/mo.
Measured against the 366 reviewed apps in Chat, where it currently sits at #99 of 988 listings.
| SaleSmartly:Omnichannel chat | Chat median | |
|---|---|---|
| Rating | 5 | 5 |
| Reviews | 16 | 4 |
That is 4× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
The most-reviewed apps in Chat, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Shopify Inbox | 4.6 | 5,493 | — | compare |
| Chatty AI Chatbot & Live Chat | 4.9 | 1,795 | $19.99/mo | compare |
| Tidio ‑ Live Chat & AI Chatbot | 4.8 | 1,252 | $29/mo | compare |
| Pushdaddy Many Chat ,Cloud API | 4.3 | 957 | $2.99/mo | compare |
| Dondy: WhatsApp Marketing+Chat | 4.8 | 770 | $6.99/mo | compare |
| Gorgias: AI, Helpdesk & Chat | 4.2 | 618 | $10/mo | compare |
| Moose AI Chatbot & Live Chat | 5 | 454 | $19/mo | compare |
| SmartBot: Leading AI Chatbot | 4.7 | 435 | $30/mo | compare |







SaleSmartly:Omnichannel chat has a free plan, and paid plans start at $9 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
SaleSmartly:Omnichannel chat publishes 2 plans: Free Plan (free), Pro Plan at $9/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
SaleSmartly:Omnichannel chat holds 5 out of 5 from 16 merchant reviews, with 100% of them at 4 or 5 stars. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
The most-reviewed alternatives in Chat are Shopify Inbox, Chatty AI Chatbot & Live Chat and Tidio ‑ Live Chat & AI Chatbot. The comparison table above shows each one's rating, review count and entry price.
Is this your app?
You can buy a clearly labelled sponsored placement next to this data. We never reorder the rankings for money, so what you buy is an extra labelled slot, not a better position.
See how it worksRun a free audit of your store to see what you already have installed, which apps overlap, and where you are paying twice.
Run a free store audit