Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
Helpwave is a customer service platform that allows a human agent to handle tickets efficiently. Helpwave is an alternative to Gorgias or Zendesk...
Free plan available, paid plans from $70/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Pro | $70/month |
100% of ratings are 4 or 5 stars.
Across the 11 most recent reviews, the merchants writing them were mostly in France, United States, United Kingdom. 0% had been running the app for a year or more before reviewing it. The developer replied to 0% of them.
At $70/mo to start, HelpWave AI is priced above the category — the median entry price across 7 apps in this category is $19/mo.
Aggregated from 11 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 367 reviewed apps in Chat, where it currently sits at #115 of 994 listings.
| HelpWave AI | Chat median | |
|---|---|---|
| Rating | 5 | 5 |
| Reviews | 10 | 4 |
That is 3× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
The most-reviewed apps in Chat, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Shopify Inbox | 4.6 | 5,493 | — | compare |
| Chatty AI Chatbot & Live Chat | 4.9 | 1,795 | $19.99/mo | compare |
| Tidio ‑ Live Chat & AI Chatbot | 4.8 | 1,252 | $29/mo | compare |
| Pushdaddy Many Chat ,Cloud API | 4.3 | 957 | $2.99/mo | compare |
| Dondy: WhatsApp Marketing+Chat | 4.8 | 770 | $6.99/mo | compare |
| Gorgias: AI, Helpdesk & Chat | 4.2 | 618 | $10/mo | compare |
| Moose AI Chatbot & Live Chat | 5 | 454 | $19/mo | compare |
| SmartBot: Leading AI Chatbot | 4.7 | 435 | $30/mo | compare |
HelpWave AI has a free plan, and paid plans start at $70 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
HelpWave AI publishes 2 plans: Free (free), Pro at $70/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
HelpWave AI holds 5 out of 5 from 10 merchant reviews, with 100% of them at 4 or 5 stars. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
The most-reviewed alternatives in Chat are Shopify Inbox, Chatty AI Chatbot & Live Chat and Tidio ‑ Live Chat & AI Chatbot. The comparison table above shows each one's rating, review count and entry price.
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