AI live chat and chatbot that answers questions, recommends products, and automates support. Works 24/7 - even after customers leave your store.
Free plan available, paid plans from $49/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Starter | $49/month |
| Pro | $199/month |
| Scale | $499/month |
The ladder spans 10× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
Measured against the 373 reviewed apps in Chat, where it currently sits at #616 of 1,017 listings.
| Chatnative: AI Live Chat 2.0 | Chat median | |
|---|---|---|
| Rating | — | 5 |
| Reviews | 0 | 4 |
The most-reviewed apps in Chat, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Shopify Inbox | 4.6 | 5,805 | — | compare |
| Chatty AI Chatbot & Live Chat | 4.9 | 1,881 | $19.99/mo | compare |
| Tidio: AI Chatbot & Live Chat | 4.8 | 1,357 | $29/mo | compare |
| Pushdaddy Many Chat ,Cloud API | 4.3 | 957 | $2.99/mo | compare |
| Dondy: WhatsApp Marketing+Chat | 4.9 | 827 | $6.99/mo | compare |
| Gorgias: AI Helpdesk & Chat | 4.3 | 706 | $10/mo | compare |
| Moose AI Chatbot & Live Chat | 5 | 486 | $19/mo | compare |
| SmartBot: Leading AI Chatbot | 4.7 | 459 | $30/mo | compare |
Chatnative: AI Live Chat 2.0 has a free plan, and paid plans start at $49 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
Chatnative: AI Live Chat 2.0 publishes 4 plans: Free (free), Starter at $49/month, Pro at $199/month, Scale at $499/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
The most-reviewed alternatives in Chat are Shopify Inbox, Chatty AI Chatbot & Live Chat and Tidio: AI Chatbot & Live Chat. The comparison table above shows each one's rating, review count and entry price.
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