Connect with customers instantly via Facebook Messenger Chat & WhatsApp Chat. Provide real-time support, build trust & improve sales with easy, no-code setup.
Free plan available, paid plans from $4.99/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Starter | $4.99/month |
| Growth | $9.99/month |
| Pro | $19.99/month |
The top plan is 4.0× the entry plan, a normal spread — the tiers are most likely gated on volume rather than on features.
95% of ratings are 4 or 5 stars, and 1 merchant has left a 1-star review.
Across the 21 most recent reviews, the merchants writing them were mostly in United States, Bulgaria, Italy. 5% had been running the app for a year or more before reviewing it. The developer replied to 29% of them.
At $4.99/mo to start, ZB: Facebook & Messenger Chat is priced below the category — the median entry price across 7 apps in this category is $19/mo.
Aggregated from 19 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
Measured against the 368 reviewed apps in Chat, where it currently sits at #83 of 960 listings.
| ZB: Facebook & Messenger Chat | Chat median | |
|---|---|---|
| Rating | 5 | 5 |
| Reviews | 24 | 4 |
That is 6× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
The most-reviewed apps in Chat, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Shopify Inbox | 4.6 | 5,493 | — | compare |
| Chatty AI Chatbot & Live Chat | 4.9 | 1,795 | $19.99/mo | compare |
| Tidio ‑ Live Chat & AI Chatbot | 4.8 | 1,252 | $29/mo | compare |
| Pushdaddy Many Chat ,Cloud API | 4.3 | 957 | $2.99/mo | compare |
| Dondy: WhatsApp Marketing+Chat | 4.8 | 770 | $6.99/mo | compare |
| Gorgias: AI, Helpdesk & Chat | 4.2 | 618 | $10/mo | compare |
| Moose AI Chatbot & Live Chat | 5 | 454 | $19/mo | compare |
| SmartBot: Leading AI Chatbot | 4.7 | 435 | $30/mo | compare |






ZB: Facebook & Messenger Chat has a free plan, and paid plans start at $4.99 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
ZB: Facebook & Messenger Chat publishes 4 plans: Free (free), Starter at $4.99/month, Growth at $9.99/month, Pro at $19.99/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
ZB: Facebook & Messenger Chat holds 5 out of 5 from 24 merchant reviews, with 95% of them at 4 or 5 stars. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
The most-reviewed alternatives in Chat are Shopify Inbox, Chatty AI Chatbot & Live Chat and Tidio ‑ Live Chat & AI Chatbot. The comparison table above shows each one's rating, review count and entry price.
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