Sell and support customers across storefront chat, WhatsApp, Instagram and Messenger with an AI commerce team built around your store.
Free plan available, paid plans from $15/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Starter | $15/month |
| Professional | $100/month |
| Enterprise | $500/month |
The ladder spans 33× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
Measured against the 378 reviewed apps in Chat, where it currently sits at #919 of 1,018 listings.
| Ustam: AI Commerce Team | Chat median | |
|---|---|---|
| Rating | — | 5 |
| Reviews | 0 | 4 |
The most-reviewed apps in Chat, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Shopify Inbox | 4.6 | 5,805 | — | compare |
| Chatty AI Chatbot & Live Chat | 4.9 | 1,881 | $19.99/mo | compare |
| Tidio: AI Chatbot & Live Chat | 4.8 | 1,357 | $29/mo | compare |
| Pushdaddy Many Chat ,Cloud API | 4.3 | 957 | $2.99/mo | compare |
| Dondy: WhatsApp Marketing+Chat | 4.9 | 827 | $6.99/mo | compare |
| Gorgias: AI Helpdesk & Chat | 4.3 | 706 | $10/mo | compare |
| Moose AI Chatbot & Live Chat | 5 | 486 | $19/mo | compare |
| Zoko WhatsApp Marketing & Chat | 4.9 | 464 | $49.99/mo | compare |
Ustam: AI Commerce Team has a free plan, and paid plans start at $15 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
Ustam: AI Commerce Team publishes 4 plans: Free (free), Starter at $15/month, Professional at $100/month, Enterprise at $500/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
The most-reviewed alternatives in Chat are Shopify Inbox, Chatty AI Chatbot & Live Chat and Tidio: AI Chatbot & Live Chat. The comparison table above shows each one's rating, review count and entry price.
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