Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
Monitor and chat with visitors on your Shopify site with the tawk.to Live Chat app. Be there when they need you with unlimited messaging, ticketing, and agents.
74% of ratings are 4 or 5 stars, and 19 merchants have left a 1-star review.
Across the 89 most recent reviews, the merchants writing them were mostly in United States, Australia, United Kingdom. 10% had been running the app for a year or more before reviewing it. The developer replied to 75% of them.
Aggregated from 87 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 381 reviewed apps in Chat, where it currently sits at #46 of 1,016 listings.
| tawk.to Live Chat | Chat median | |
|---|---|---|
| Rating | 3.6 | 5 |
| Reviews | 89 | 4 |
That is 22× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
The most-reviewed apps in Chat, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Shopify Inbox | 4.6 | 5,799 | — | compare |
| Chatty AI Chatbot & Live Chat | 4.9 | 1,888 | $19.99/mo | compare |
| Tidio: AI Chatbot & Live Chat | 4.8 | 1,357 | $29/mo | compare |
| Pushdaddy Many Chat ,Cloud API | 4.3 | 942 | $2.99/mo | compare |
| Dondy: WhatsApp Marketing+Chat | 4.9 | 830 | $6.99/mo | compare |
| Gorgias: AI Helpdesk & Chat | 4.3 | 707 | $10/mo | compare |
| Moose AI Chatbot & Live Chat | 5 | 486 | $19/mo | compare |
| Zoko WhatsApp Marketing & Chat | 4.9 | 464 | $49.99/mo | compare |
Built by tawk.to.
tawk.to Live Chat holds 3.6 out of 5 from 89 merchant reviews, with 74% of them at 4 or 5 stars. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
The most-reviewed alternatives in Chat are Shopify Inbox, Chatty AI Chatbot & Live Chat and Tidio: AI Chatbot & Live Chat. The comparison table above shows each one's rating, review count and entry price.
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