Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
Rep AI is a proactive AI chatbot for Shopify. Its AI chat greets shoppers, recommends products, answers support 24/7, and hands off to live chat when needed.
Free plan available, paid plans from $104/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Pay-as-you-Grow Free | Free |
| Starter plan | $104/month |
| Basic Plan | $209/month |
| Standard Plan | $368/month |
The top plan is 3.5× the entry plan, a normal spread — the tiers are most likely gated on volume rather than on features.
96% of ratings are 4 or 5 stars, and 3 merchants have left a 1-star review.
Across the 100 most recent reviews, the merchants writing them were mostly in United States, Australia, United Kingdom. 7% had been running the app for a year or more before reviewing it. The developer replied to 9% of them.
At $104/mo to start, Rep AI: AI Agent & Live Chat is priced above the category — the median entry price across 7 apps in this category is $19/mo.
Aggregated from 96 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 378 reviewed apps in Chat, where it currently sits at #45 of 1,018 listings.
| Rep AI: AI Agent & Live Chat | Chat median | |
|---|---|---|
| Rating | 4.7 | 5 |
| Reviews | 92 | 4 |
That is 23× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
The most-reviewed apps in Chat, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Shopify Inbox | 4.6 | 5,805 | — | compare |
| Chatty AI Chatbot & Live Chat | 4.9 | 1,881 | $19.99/mo | compare |
| Tidio: AI Chatbot & Live Chat | 4.8 | 1,357 | $29/mo | compare |
| Pushdaddy Many Chat ,Cloud API | 4.3 | 957 | $2.99/mo | compare |
| Dondy: WhatsApp Marketing+Chat | 4.9 | 827 | $6.99/mo | compare |
| Gorgias: AI Helpdesk & Chat | 4.3 | 706 | $10/mo | compare |
| Moose AI Chatbot & Live Chat | 5 | 486 | $19/mo | compare |
| Zoko WhatsApp Marketing & Chat | 4.9 | 464 | $49.99/mo | compare |
Built by Rep AI Technologies Inc..
Rep AI: AI Agent & Live Chat has a free plan, and paid plans start at $104 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
Rep AI: AI Agent & Live Chat publishes 4 plans: Pay-as-you-Grow Free (free), Starter plan at $104/month, Basic Plan at $209/month, Standard Plan at $368/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
Rep AI: AI Agent & Live Chat holds 4.7 out of 5 from 92 merchant reviews, with 96% of them at 4 or 5 stars. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
The most-reviewed alternatives in Chat are Shopify Inbox, Chatty AI Chatbot & Live Chat and Tidio: AI Chatbot & Live Chat. The comparison table above shows each one's rating, review count and entry price.
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