Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
BestChat is a next-generation AI chatbot and live chat solution for Shopify stores.
Free plan available, paid plans from $10/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Starter | $10/month |
| Basic | $30/month |
| Growth | $60/month |
The ladder spans 6× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
94% of ratings are 4 or 5 stars, and 1 merchant has left a 1-star review.
Across the 100 most recent reviews, the merchants writing them were mostly in United States, Hong Kong SAR, Australia. 8% had been running the app for a year or more before reviewing it. The developer replied to 97% of them.
At $10/mo to start, BestChat: AI Chatbot+Live Chat is priced below the category — the median entry price across 7 apps in this category is $19/mo.
Aggregated from 83 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 381 reviewed apps in Chat, where it currently sits at #34 of 1,016 listings.
| BestChat: AI Chatbot+Live Chat | Chat median | |
|---|---|---|
| Rating | 4.8 | 5 |
| Reviews | 134 | 4 |
That is 34× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
The most-reviewed apps in Chat, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Shopify Inbox | 4.6 | 5,799 | — | compare |
| Chatty AI Chatbot & Live Chat | 4.9 | 1,888 | $19.99/mo | compare |
| Tidio: AI Chatbot & Live Chat | 4.8 | 1,357 | $29/mo | compare |
| Pushdaddy Many Chat ,Cloud API | 4.3 | 942 | $2.99/mo | compare |
| Dondy: WhatsApp Marketing+Chat | 4.9 | 830 | $6.99/mo | compare |
| Gorgias: AI Helpdesk & Chat | 4.3 | 707 | $10/mo | compare |
| Moose AI Chatbot & Live Chat | 5 | 486 | $19/mo | compare |
| Zoko WhatsApp Marketing & Chat | 4.9 | 464 | $49.99/mo | compare |
Built by BestChat.
BestChat: AI Chatbot+Live Chat has a free plan, and paid plans start at $10 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
BestChat: AI Chatbot+Live Chat publishes 4 plans: Free (free), Starter at $10/month, Basic at $30/month, Growth at $60/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
BestChat: AI Chatbot+Live Chat holds 4.8 out of 5 from 134 merchant reviews, with 94% of them at 4 or 5 stars. That is enough volume for the rating to mean something; roughly 14% of apps on the store reach 100 reviews.
The most-reviewed alternatives in Chat are Shopify Inbox, Chatty AI Chatbot & Live Chat and Tidio: AI Chatbot & Live Chat. The comparison table above shows each one's rating, review count and entry price.
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