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ZigZag Returns & Exchanges

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels with the Returns Portal for Shopify by ZigZag

4.7(191 reviews)Shipping
Visit on Shopify
Rating
4.7 / 5
Reviews
191
Price from
$20/mo
Free plan
No

ZigZag Returns & Exchanges pricing

From $20/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.

PlanPrice
Silver$20/month
Gold$50/month
Platinum$199/month

The ladder spans 10× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.

What 191 merchants rated ZigZag Returns & Exchanges

4.73out of 5
5161 (84.3%)
420 (10.5%)
34 (2.1%)
21 (0.5%)
15 (2.6%)

95% of ratings are 4 or 5 stars, and 5 merchants have left a 1-star review.

Across the 70 most recent reviews, the merchants writing them were mostly in United Kingdom, United States, India. 17% had been running the app for a year or more before reviewing it. The developer replied to 13% of them.

At $20/mo to start, ZigZag Returns & Exchanges is priced above the category — the median entry price across 7 apps in this category is $11/mo.

What merchants say about ZigZag Returns & Exchanges

Loved for

  • Support4.7· 36 reviews
  • Ease of use4.8· 23 reviews
  • Features & flexibility4.5· 17 reviews
  • Setup & onboarding4.5· 16 reviews

Aggregated from 70 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.

Is ZigZag Returns & Exchanges gaining or losing steam?

Cooling off
  • Slipped 60 places in its category over the last 34 days
  • Recent reviews are rating it lower than its older ones
4.1 recentvs4.8 earlier

From our daily App Store rank tracking and review history — signals a static listing doesn't show.

State of Shipping

1053
Apps competing
4.9
Median rating
18%
Reviews held by top 3
This category isFragmented and open
Fastest growing:17TRACK Order Tracking+887 reviews
Biggest climber:Rolloup 678 places

How ZigZag Returns & Exchanges compares in Shipping

Measured against the 462 reviewed apps in Shipping, where it currently sits at #74 of 1,048 listings.

ZigZag Returns & ExchangesShipping median
Rating4.74.9
Reviews19110

That is 19× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.

Where ZigZag Returns & Exchanges ranks in App Store search

We track Shopify App Store search results daily. ZigZag Returns & Exchanges currently sits at #9 for “evri.

Search termPositionHow contested
evri#9Approachable(33/100)
royal mail#13Easy(12/100)

ZigZag Returns & Exchanges alternatives

The most-reviewed apps in Shipping, with their current rating and entry price.

ZigZag Returns & Exchanges FAQ

Is ZigZag Returns & Exchanges free?

No. ZigZag Returns & Exchanges has no free plan; the cheapest paid plan is $20 per month.

How much does ZigZag Returns & Exchanges cost?

ZigZag Returns & Exchanges publishes 3 plans: Silver at $20/month, Gold at $50/month, Platinum at $199/month. These are list prices from the Shopify App Store and exclude any usage-based charges.

Is ZigZag Returns & Exchanges any good?

ZigZag Returns & Exchanges holds 4.7 out of 5 from 191 merchant reviews, with 95% of them at 4 or 5 stars. That is enough volume for the rating to mean something; roughly 14% of apps on the store reach 100 reviews.

How does ZigZag Returns & Exchanges rank in Shopify App Store search?

ZigZag Returns & Exchanges currently ranks #9 for "evri" in Shopify App Store search, based on our daily rank tracking.

What are the best ZigZag Returns & Exchanges alternatives?

The most-reviewed alternatives in Shipping are DSers: Dropship+AliExpress+AI, Printify: Print on Demand and 17TRACK Order Tracking. The comparison table above shows each one's rating, review count and entry price.

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