Manage and automate returns, refunds, exchanges and get labels with the Returns Portal for Shopify by ZigZag
From $20/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Silver | $20/month |
| Gold | $50/month |
| Platinum | $199/month |
The ladder spans 10× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
95% of ratings are 4 or 5 stars, and 5 merchants have left a 1-star review.
Across the 70 most recent reviews, the merchants writing them were mostly in United Kingdom, United States, India. 17% had been running the app for a year or more before reviewing it. The developer replied to 13% of them.
At $20/mo to start, ZigZag Returns & Exchanges is priced around the category — the median entry price across 7 apps in this category is $14.99/mo.
Aggregated from 70 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 111 reviewed apps in Returns and exchanges, where it currently sits at #14 of 237 listings.
| ZigZag Returns & Exchanges | Returns and exchanges median | |
|---|---|---|
| Rating | 4.8 | 5 |
| Reviews | 212 | 7 |
That is 30× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
The most-reviewed apps in Returns and exchanges, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| EU Withdrawal Button & Form | 4.9 | 2,192 | $9.99/mo | compare |
| AfterShip Returns & Exchanges | 4.7 | 1,393 | $19/mo | compare |
| Return Prime:Return & Exchange | 4.8 | 726 | $19.99/mo | compare |
| Redo | 4.9 | 662 | $10/mo | compare |
| ShipStation | 4.3 | 628 | $14.99/mo | compare |
| Revoq ‑ EU Withdrawal Button | 4.9 | 497 | $9/mo | compare |
| Xcotton Post Purchase Guard | 5 | 483 | — | compare |
| CWILL Returns & Exchanges | 4.9 | 454 | $29/mo | compare |
Built by ZigZag Global Ltd.






No. ZigZag Returns & Exchanges has no free plan; the cheapest paid plan is $20 per month.
ZigZag Returns & Exchanges publishes 3 plans: Silver at $20/month, Gold at $50/month, Platinum at $199/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
ZigZag Returns & Exchanges holds 4.8 out of 5 from 212 merchant reviews, with 95% of them at 4 or 5 stars. That is enough volume for the rating to mean something; roughly 14% of apps on the store reach 100 reviews.
The most-reviewed alternatives in Returns and exchanges are EU Withdrawal Button & Form, AfterShip Returns & Exchanges and Return Prime:Return & Exchange. The comparison table above shows each one's rating, review count and entry price.
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