Automate your returns process to reduce costs, retain more revenue, and drive customer loyalty. Best Shopify Returns and Exchanges App. #1 shopify returns app.
Free plan available, paid plans from $29/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Essential | $29/month |
| Professional | $99/month |
| Enterprise | $299/month |
The ladder spans 10× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
98% of ratings are 4 or 5 stars, and 2 merchants have left a 1-star review.
Across the 70 most recent reviews, the merchants writing them were mostly in United States, Australia, Canada. 24% had been running the app for a year or more before reviewing it. The developer replied to 0% of them.
At $29/mo to start, CWILL Returns & Exchanges is priced above the category — the median entry price across 7 apps in this category is $19.9/mo.
Aggregated from 26 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 19 reviewed apps in Returns and warranty - Other, where it currently sits at #1 of 36 listings.
| CWILL Returns & Exchanges | Returns and warranty - Other median | |
|---|---|---|
| Rating | 4.9 | 5 |
| Reviews | 454 | 3 |
That is 151× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
The most-reviewed apps in Returns and warranty - Other, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| EcoReturns: AI powered Returns | 4.9 | 127 | $29/mo | compare |
| Rich Returns & Exchanges | 4.7 | 81 | $19/mo | compare |
| EU Widerrufsbutton Pro | 5 | 50 | $5.99/mo | compare |
| ReturnX: Returns & Exchanges | 4.9 | 39 | $39/mo | compare |
| EU Warranty Label & GARAN | 4.7 | 31 | $4.99/mo | compare |
| yayloh | Returns & Exchanges | 5 | 11 | $150/mo | compare |
| Händlerbund Widerrufs‑Button | 4.2 | 6 | — | compare |
| Widerruf Button: EU Compliance | 3.7 | 3 | $19.90/mo | compare |
Built by Channelwill, on the App Store since June 2023.






CWILL Returns & Exchanges has a free plan, and paid plans start at $29 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
CWILL Returns & Exchanges publishes 4 plans: Free (free), Essential at $29/month, Professional at $99/month, Enterprise at $299/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
CWILL Returns & Exchanges holds 4.9 out of 5 from 454 merchant reviews, with 98% of them at 4 or 5 stars. That is enough volume for the rating to mean something; roughly 14% of apps on the store reach 100 reviews.
The most-reviewed alternatives in Returns and warranty - Other are EcoReturns: AI powered Returns, Rich Returns & Exchanges and EU Widerrufsbutton Pro. The comparison table above shows each one's rating, review count and entry price.
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