Automate your returns process to reduce costs, retain more revenue, and drive customer loyalty. Best Shopify Returns and Exchanges App. #1 shopify returns app.
Free plan available, paid plans from $29/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Essential | $29/month |
| Professional | $99/month |
| Enterprise | $299/month |
The ladder spans 10× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
98% of ratings are 4 or 5 stars, and 2 merchants have left a 1-star review.
Across the 70 most recent reviews, the merchants writing them were mostly in United States, Australia, Canada. 24% had been running the app for a year or more before reviewing it. The developer replied to 0% of them.
Aggregated from 26 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
We track Shopify App Store search results daily. CWILL Returns & Exchanges currently sits at #1 for “parcel panel”, and is in the top 10 for 18 of the terms we track it on.
| Search term | Position | How contested |
|---|---|---|
| parcel panel | #1 | Approachable(38/100) |
| shipstation | #1 | Approachable(39/100) |
| shippo | #1 | Approachable(39/100) |
| returns and exchanges | #2 | Moderate(58/100) |
| sendcloud | #2 | Approachable(38/100) |
| 8returns | #2 | Moderate(47/100) |
| devoluciones | #3 | Moderate(57/100) |
| returns | #3 | Hard(60/100) |
| evri | #3 | Approachable(33/100) |
| exchange | #4 | Moderate(58/100) |
| return | #4 | Moderate(57/100) |
| returngo | #5 | Approachable(39/100) |
Its most contested win is “returns” at #3, a term we score 60/100 for difficulty — the apps competing for it hold thousands of reviews between them.
Showing its 12 strongest positions of 24 tracked search terms.
Built by Channelwill, on the App Store since June 2023.
CWILL Returns & Exchanges has a free plan, and paid plans start at $29 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
CWILL Returns & Exchanges publishes 4 plans: Free (free), Essential at $29/month, Professional at $99/month, Enterprise at $299/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
CWILL Returns & Exchanges holds 4.9 out of 5 from 453 merchant reviews, with 98% of them at 4 or 5 stars. That is enough volume for the rating to mean something; roughly 14% of apps on the store reach 100 reviews.
CWILL Returns & Exchanges currently ranks #1 for "parcel panel" in Shopify App Store search, based on our daily rank tracking.
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