Shopify's #1 returns app for India, US, UK, Germany, UAE, Canada and 100+ countries. Trusted by 10000+ merchants and 5M+ customers.
Free plan available, paid plans from $19.99/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Start Free | Free |
| Grow - Starting at | $19.99/month |
| Thrive AI | $79.99/month |
| Scale | $149.99/month |
The ladder spans 8× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
98% of ratings are 4 or 5 stars, and 12 merchants have left a 1-star review.
Across the 63 most recent reviews, the merchants writing them were mostly in India, Netherlands, Canada. 40% had been running the app for a year or more before reviewing it. The developer replied to 0% of them.
At $19.99/mo to start, Return Prime:Return & Exchange is priced above the category — the median entry price across 7 apps in this category is $11/mo.
Aggregated from 39 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 462 reviewed apps in Shipping, where it currently sits at #28 of 1,048 listings.
| Return Prime:Return & Exchange | Shipping median | |
|---|---|---|
| Rating | 4.8 | 4.9 |
| Reviews | 726 | 10 |
That is 73× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
We track Shopify App Store search results daily. Return Prime:Return & Exchange currently sits at #1 for “returns and exchanges”, and is in the top 10 for 10 of the terms we track it on.
| Search term | Position | How contested |
|---|---|---|
| returns and exchanges | #1 | Moderate(58/100) |
| return | #1 | Moderate(57/100) |
| exchange | #1 | Moderate(58/100) |
| refund | #1 | Hard(60/100) |
| refunds | #1 | Hard(60/100) |
| returns | #2 | Hard(60/100) |
| loop returns | #4 | Moderate(50/100) |
| devoluciones | #5 | Moderate(57/100) |
| return go | #6 | Moderate(50/100) |
| returngo | #6 | Approachable(39/100) |
| 8returns | #15 | Moderate(47/100) |
| scan | #21 | Approachable(32/100) |
Its most contested win is “refund” at #1, a term we score 60/100 for difficulty — the apps competing for it hold thousands of reviews between them.
Showing its 12 strongest positions of 14 tracked search terms.
The most-reviewed apps in Shipping, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| DSers: Dropship+AliExpress+AI | 5 | 5,992 | $19.90/mo | compare |
| Printify: Print on Demand | 4.7 | 4,366 | $39/mo | compare |
| 17TRACK Order Tracking | 4.9 | 3,882 | $9/mo | compare |
| Printful: Print on Demand | 4.8 | 3,759 | $24.99/mo | compare |
| CWILL Order Tracking | 5 | 2,882 | $11/mo | compare |
| Order Printer Pro: PDF Invoice | 4.9 | 2,699 | $10/mo | compare |
| CJdropshipping: Much Faster | 4.9 | 2,585 | Free | compare |
| EU Withdrawal Button & Form | 4.9 | 2,192 | $9.99/mo | compare |
Return Prime:Return & Exchange has a free plan, and paid plans start at $19.99 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
Return Prime:Return & Exchange publishes 4 plans: Start Free (free), Grow - Starting at at $19.99/month, Thrive AI at $79.99/month, Scale at $149.99/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
Return Prime:Return & Exchange holds 4.8 out of 5 from 726 merchant reviews, with 98% of them at 4 or 5 stars. That is enough volume for the rating to mean something; roughly 14% of apps on the store reach 100 reviews.
Return Prime:Return & Exchange currently ranks #1 for "returns and exchanges" in Shopify App Store search, based on our daily rank tracking.
The most-reviewed alternatives in Shipping are DSers: Dropship+AliExpress+AI, Printify: Print on Demand and 17TRACK Order Tracking. The comparison table above shows each one's rating, review count and entry price.
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