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Loop Returns & Exchanges

Loop Returns & Exchanges

Loop's AI-powered operations platform helps 5,000+ Shopify brands manage returns, exchanges, editing, tracking, fraud prevention, and more.

4.7(408 reviews)Shipping
Visit on Shopify
Rating
4.7 / 5
Reviews
408
Price from
$155/mo
Free plan
Yes

Loop Returns & Exchanges pricing

Free plan available, paid plans from $155/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.

PlanPrice
Checkout+ FreeFree
Essential$155/month
Advanced$340/month

The top plan is 2.2× the entry plan, a normal spread — the tiers are most likely gated on volume rather than on features.

What 408 merchants rated Loop Returns & Exchanges

4.69out of 5
5363 (89.0%)
415 (3.7%)
32 (0.5%)
26 (1.5%)
122 (5.4%)

93% of ratings are 4 or 5 stars, and 22 merchants have left a 1-star review.

Across the 70 most recent reviews, the merchants writing them were mostly in United States, Australia, United Kingdom. 71% had been running the app for a year or more before reviewing it. The developer replied to 6% of them.

At $155/mo to start, Loop Returns & Exchanges is priced above the category — the median entry price across 7 apps in this category is $11/mo.

What merchants say about Loop Returns & Exchanges

Loved for

  • Support4.7· 48 reviews
  • Ease of use5.0· 8 reviews

Watch out for

  • Setup & onboarding2.7· 6 reviews

Aggregated from 60 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.

Is Loop Returns & Exchanges gaining or losing steam?

Cooling off
  • Slipped 25 places in its category over the last 31 days
  • Added 4 new reviews in that time
  • Recent reviews are rating it lower than its older ones
4.1 recentvs4.8 earlier

From our daily App Store rank tracking and review history — signals a static listing doesn't show.

State of Shipping

1053
Apps competing
4.9
Median rating
18%
Reviews held by top 3
This category isFragmented and open
Fastest growing:17TRACK Order Tracking+887 reviews
Biggest climber:Rolloup 678 places

How Loop Returns & Exchanges compares in Shipping

Measured against the 462 reviewed apps in Shipping, where it currently sits at #48 of 1,048 listings.

Loop Returns & ExchangesShipping median
Rating4.74.9
Reviews40810

That is 41× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.

Where Loop Returns & Exchanges ranks in App Store search

We track Shopify App Store search results daily. Loop Returns & Exchanges currently sits at #1 for “8returns, and is in the top 10 for 16 of the terms we track it on.

Search termPositionHow contested
8returns#1Moderate(47/100)
returns#1Hard(60/100)
devoluciones#2Moderate(57/100)
return#2Moderate(57/100)
return go#2Moderate(50/100)
exchange#2Moderate(58/100)
loop#2Moderate(55/100)
return prime#3Moderate(47/100)
returngo#3Approachable(39/100)
returns and exchanges#4Moderate(58/100)
shiphero#6Approachable(30/100)
tracking order#6Hard(66/100)

Its most contested win is track order at #8, a term we score 74/100 for difficulty — the apps competing for it hold thousands of reviews between them.

Showing its 12 strongest positions of 25 tracked search terms.

Loop Returns & Exchanges alternatives

The most-reviewed apps in Shipping, with their current rating and entry price.

Loop Returns & Exchanges FAQ

Is Loop Returns & Exchanges free?

Loop Returns & Exchanges has a free plan, and paid plans start at $155 per month. The free tier is normally capped on volume, so check the limit against what your store does today.

How much does Loop Returns & Exchanges cost?

Loop Returns & Exchanges publishes 3 plans: Checkout+ Free (free), Essential at $155/month, Advanced at $340/month. These are list prices from the Shopify App Store and exclude any usage-based charges.

Is Loop Returns & Exchanges any good?

Loop Returns & Exchanges holds 4.7 out of 5 from 408 merchant reviews, with 93% of them at 4 or 5 stars. That is enough volume for the rating to mean something; roughly 14% of apps on the store reach 100 reviews.

How does Loop Returns & Exchanges rank in Shopify App Store search?

Loop Returns & Exchanges currently ranks #1 for "8returns" in Shopify App Store search, based on our daily rank tracking.

What are the best Loop Returns & Exchanges alternatives?

The most-reviewed alternatives in Shipping are DSers: Dropship+AliExpress+AI, Printify: Print on Demand and 17TRACK Order Tracking. The comparison table above shows each one's rating, review count and entry price.

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