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Loop Returns & Exchanges

Loop Returns & Exchanges

Loop's AI-powered operations platform helps 5,000+ Shopify brands manage returns, exchanges, editing, tracking, fraud prevention, and more.

Visit on Shopify
Rating
4.7 / 5
Reviews
408
Price from
$155/mo
Free plan
Yes

Loop Returns & Exchanges pricing

Free plan available, paid plans from $155/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.

PlanPrice
Checkout+ FreeFree
Essential$155/month
Advanced$340/month

The top plan is 2.2× the entry plan, a normal spread — the tiers are most likely gated on volume rather than on features.

What 408 merchants rated Loop Returns & Exchanges

4.69out of 5
5★363 (89.0%)
4★15 (3.7%)
3★2 (0.5%)
2★6 (1.5%)
1★22 (5.4%)

93% of ratings are 4 or 5 stars, and 22 merchants have left a 1-star review.

Across the 70 most recent reviews, the merchants writing them were mostly in United States, Australia, United Kingdom. 71% had been running the app for a year or more before reviewing it. The developer replied to 6% of them.

At $155/mo to start, Loop Returns & Exchanges is priced above the category — the median entry price across 7 apps in this category is $14.99/mo.

What merchants say about Loop Returns & Exchanges

Loved for

  • Support4.7· 48 reviews
  • Ease of use5.0· 8 reviews

Watch out for

  • Setup & onboarding2.7· 6 reviews

Aggregated from 60 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.

Is Loop Returns & Exchanges gaining or losing steam?

Holding steady
  • Climbed 42 places in its category over the last 11 days
  • Recent reviews are rating it lower than its older ones
4.1 recentvs4.8 earlier

From our daily App Store rank tracking and review history — signals a static listing doesn't show.

State of Returns and exchanges

248
Apps competing
5.0
Median rating
40%
Reviews held by top 3
This category isCompetitive
Fastest growing:Xcotton Post Purchase Guard+259 reviews
Biggest climber:Gooval‑ Add‑ons and Upsellup 74 places

How Loop Returns & Exchanges compares in Returns and exchanges

Measured against the 111 reviewed apps in Returns and exchanges, where it currently sits at #9 of 246 listings.

Loop Returns & ExchangesReturns and exchanges median
Rating4.75
Reviews4087

That is 58× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.

Loop Returns & Exchanges alternatives

The most-reviewed apps in Returns and exchanges, with their current rating and entry price.

About Loop Returns & Exchanges

Built by Loop.

Loop Returns & Exchanges screenshot 1Loop Returns & Exchanges screenshot 2Loop Returns & Exchanges screenshot 3Loop Returns & Exchanges screenshot 4Loop Returns & Exchanges screenshot 5

Loop Returns & Exchanges FAQ

Is Loop Returns & Exchanges free?

Loop Returns & Exchanges has a free plan, and paid plans start at $155 per month. The free tier is normally capped on volume, so check the limit against what your store does today.

How much does Loop Returns & Exchanges cost?

Loop Returns & Exchanges publishes 3 plans: Checkout+ Free (free), Essential at $155/month, Advanced at $340/month. These are list prices from the Shopify App Store and exclude any usage-based charges.

Is Loop Returns & Exchanges any good?

Loop Returns & Exchanges holds 4.7 out of 5 from 408 merchant reviews, with 93% of them at 4 or 5 stars. That is enough volume for the rating to mean something; roughly 14% of apps on the store reach 100 reviews.

What are the best Loop Returns & Exchanges alternatives?

The most-reviewed alternatives in Returns and exchanges are EU Withdrawal Button & Form, AfterShip Returns & Exchanges and Redo. The comparison table above shows each one's rating, review count and entry price.

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