ReturnZap automates the Shopify customer returns and exchange process. Automate returns, exchanges, store credit and create return shipping labels.
From $39/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Pro | $39/month |
| Advanced | $69/month |
The tiers sit close together, which usually means they gate features rather than volume.
99% of ratings are 4 or 5 stars, and 1 merchant has left a 1-star review.
Across the 60 most recent reviews, the merchants writing them were mostly in United States, United Kingdom, Canada. 13% had been running the app for a year or more before reviewing it. The developer replied to 2% of them.
Aggregated from 57 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
We track Shopify App Store search results daily. ReturnZap Returns & Exchanges currently sits at #5 for “8returns”, and is in the top 10 for 6 of the terms we track it on.
| Search term | Position | How contested |
|---|---|---|
| 8returns | #5 | Moderate(47/100) |
| return | #7 | Moderate(57/100) |
| exchange | #8 | Moderate(58/100) |
| return labels | #9 | Moderate(59/100) |
| returns and exchanges | #10 | Moderate(58/100) |
| loop returns | #10 | Moderate(50/100) |
| devoluciones | #11 | Moderate(57/100) |
| sendcloud | #11 | Approachable(38/100) |
| widerruf | #14 | Moderate(54/100) |
Its most contested win is “return labels” at #9, a term we score 59/100 for difficulty — the apps competing for it hold thousands of reviews between them.
No. ReturnZap Returns & Exchanges has no free plan; the cheapest paid plan is $39 per month.
ReturnZap Returns & Exchanges publishes 2 plans: Pro at $39/month, Advanced at $69/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
ReturnZap Returns & Exchanges holds 4.9 out of 5 from 102 merchant reviews, with 99% of them at 4 or 5 stars. That is enough volume for the rating to mean something; roughly 14% of apps on the store reach 100 reviews.
ReturnZap Returns & Exchanges currently ranks #5 for "8returns" in Shopify App Store search, based on our daily rank tracking.
Run a free audit of your store to see what you already have installed, which apps overlap, and where you are paying twice.
Run a free store audit