Collect zero-party data, attribution, feedback and insights directly from customers at every stage of the funnel. Run surveys at checkout, by email or link.
Free plan available, paid plans from $19/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free Basics | Free |
| Unlimited | $19/month |
| Plus | $99/month |
The ladder spans 5× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
100% of ratings are 4 or 5 stars.
Across the 24 most recent reviews, the merchants writing them were mostly in United States, United Kingdom, Germany. 8% had been running the app for a year or more before reviewing it. The developer replied to 13% of them.
At $19/mo to start, UserLoop Post Purchase Surveys is priced above the category — the median entry price across 5 apps in this category is $7.99/mo.
Aggregated from 24 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 46 reviewed apps in Support - Other, where it currently sits at #8 of 108 listings.
| UserLoop Post Purchase Surveys | Support - Other median | |
|---|---|---|
| Rating | 5 | 5 |
| Reviews | 24 | 4 |
That is 6× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
The most-reviewed apps in Support - Other, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Wizybot AI CRM & Chatbot | 4.5 | 166 | $149.99/mo | compare |
| Trusted Help Center & FAQ | 5 | 92 | $4.99/mo | compare |
| RetainIQ | 5 | 42 | Free | compare |
| Yagi Order Cancellable | 5 | 41 | $7/mo | compare |
| Wiremo: Verified Reviews App | 4.8 | 36 | $9.99/mo | compare |
| Helpdesk Ai & Chat Resolvia | 5 | 32 | Free to install | compare |
| LunaChat AI ChatBot | 3.2 | 27 | $7.99/mo | compare |
| Account & Checkout Blocks | 4.9 | 21 | — | compare |








UserLoop Post Purchase Surveys has a free plan, and paid plans start at $19 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
UserLoop Post Purchase Surveys publishes 3 plans: Free Basics (free), Unlimited at $19/month, Plus at $99/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
UserLoop Post Purchase Surveys holds 5 out of 5 from 24 merchant reviews, with 100% of them at 4 or 5 stars. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
The most-reviewed alternatives in Support - Other are Wizybot AI CRM & Chatbot, Trusted Help Center & FAQ and RetainIQ. The comparison table above shows each one's rating, review count and entry price.
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You can buy a clearly labelled sponsored placement next to this data. We never reorder the rankings for money, so what you buy is an extra labelled slot, not a better position.
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