RetainIQ enables eCommerce stores globally to convert and retain their customers by allowing brands to send hyper-personalized Emails & SMSes, maki...
Free — no paid plan. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
100% of ratings are 4 or 5 stars.
Across the 42 most recent reviews, the merchants writing them were mostly in United States, India, United Kingdom. 5% had been running the app for a year or more before reviewing it. The developer replied to 0% of them.
Aggregated from 42 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 23 reviewed apps in Support - Other, where it currently sits at #2 of 81 listings.
| RetainIQ | Support - Other median | |
|---|---|---|
| Rating | 5 | 5 |
| Reviews | 42 | 4 |
That is 11× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
The most-reviewed apps in Support - Other, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Trusted Help Center & FAQ | 5 | 90 | $4.99/mo | compare |
| Yagi Order Cancellable | 5 | 41 | $7/mo | compare |
| Helpdesk Ai & Chat Resolvia | 5 | 28 | Free to install | compare |
| LunaChat AI ChatBot | 3.2 | 28 | $7.99/mo | compare |
| Login as Customer: Support | 4.3 | 20 | $39/mo | compare |
| Custom Form Builder by Websyms | 4.4 | 19 | $3.99/mo | compare |
| Account & Checkout Blocks | 4.9 | 17 | — | compare |
| SS: AI Chatbot & Live Chat | 5 | 7 | — | compare |






Yes. RetainIQ publishes a free plan and no paid plan on its Shopify App Store listing.
RetainIQ publishes 1 plan: Free (free). These are list prices from the Shopify App Store and exclude any usage-based charges.
RetainIQ holds 5 out of 5 from 42 merchant reviews, with 100% of them at 4 or 5 stars. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
The most-reviewed alternatives in Support - Other are Trusted Help Center & FAQ, Yagi Order Cancellable and Helpdesk Ai & Chat Resolvia. The comparison table above shows each one's rating, review count and entry price.
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