AI agents are changing how people shop online. When shoppers use AI agents to search for products or ask about store policies, Shopify provides ans...
We track Shopify App Store search results daily. Shopify Knowledge Base currently sits at #1 for “base”, and is in the top 10 for 4 of the terms we track it on.
| Search term | Position | How contested |
|---|---|---|
| base | #1 | Moderate(50/100) |
| knowledge base | #1 | Approachable(20/100) |
| knowledge | #1 | Approachable(35/100) |
| agentic | #7 | Approachable(26/100) |
| agent | #11 | Approachable(32/100) |
| shopify counter | #15 | Hard(69/100) |
| shopify marketplace | #17 | Hard(69/100) |
| shopmy | #17 | Hard(69/100) |
| shopify marketplace connect | #18 | Hard(67/100) |
| email shopify | #19 | Hard(69/100) |
| shoplift | #19 | Moderate(58/100) |
| bundles shopify | #21 | Hard(69/100) |
Its most contested win is “base” at #1, a term we score 50/100 for difficulty — the apps competing for it hold thousands of reviews between them.
Showing its 12 strongest positions of 17 tracked search terms.
Shopify Knowledge Base holds 3.2 out of 5 from 20 merchant reviews. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
Shopify Knowledge Base currently ranks #1 for "base" in Shopify App Store search, based on our daily rank tracking.
Run a free audit of your store to see what you already have installed, which apps overlap, and where you are paying twice.
Run a free store audit