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59% of ratings are 4 or 5 stars, and 5 merchants have left a 1-star review.
Across the 29 most recent reviews, the merchants writing them were mostly in United States, United Kingdom, Portugal. 0% had been running the app for a year or more before reviewing it. The developer replied to 0% of them.
Aggregated from 22 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 121 reviewed apps in Site optimization - Other, where it currently sits at #37 of 251 listings.
| Shopify Knowledge Base | Site optimization - Other median | |
|---|---|---|
| Rating | 3.4 | 5 |
| Reviews | 28 | 6 |
That is 5× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
The most-reviewed apps in Site optimization - Other, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Microsoft Clarity: AI Insights | 4.6 | 2,391 | Free | compare |
| Lucky Orange Heatmaps & Replay | 4.6 | 897 | $19/mo | compare |
| Propel Replay, Survey, Heatmap | 4.9 | 714 | $9.90/mo | compare |
| Translate store ‑ GTranslate | 4.7 | 681 | $12/mo | compare |
| MIDA Replay, Heatmap & Insight | 4.9 | 612 | $9.90/mo | compare |
| Avada AEO SEO Optimizer LLMs | 5 | 390 | — | compare |
| 404/301 SC Easy URL Redirects | 4.7 | 297 | $14.99/mo | compare |
| Shop Sheriff AMP Pages | 4.9 | 243 | $9/mo | compare |




Shopify Knowledge Base holds 3.4 out of 5 from 28 merchant reviews, with 59% of them at 4 or 5 stars. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
The most-reviewed alternatives in Site optimization - Other are Microsoft Clarity: AI Insights, Lucky Orange Heatmaps & Replay and Propel Replay, Survey, Heatmap. The comparison table above shows each one's rating, review count and entry price.
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