Give customers a branded DHL returns portal. Auto-generate labels, handle exchanges instead of refunds, and manage it all from one dashboard.
Free plan available, paid plans from $9.99/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Starter | $9.99/month |
| Pro | $39.99/month |
| Enterprise | $79.99/month |
The ladder spans 8× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 119 reviewed apps in Returns and exchanges, where it currently sits at #88 of 253 listings.
| PackFlow ‑ Returns | Exchange | Returns and exchanges median | |
|---|---|---|
| Rating | 5 | 5 |
| Reviews | 2 | 7 |
Review volume is below the category median, so weigh the rating lightly and read the most recent reviews.
The most-reviewed apps in Returns and exchanges, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| EW: EU Withdrawal Button &Form | 4.9 | 2,324 | $9.99/mo | compare |
| AfterShip Returns & Exchanges | 4.7 | 1,545 | $19/mo | compare |
| Redo | 4.9 | 860 | $10/mo | compare |
| Xcotton Post Purchase Guard | 5 | 797 | — | compare |
| Return Prime:Return & Exchange | 4.8 | 779 | $19.99/mo | compare |
| ShipStation Orders & Inventory | 4.3 | 710 | $14.99/mo | compare |
| Revoq ‑ EU Withdrawal Button | 4.8 | 583 | $9/mo | compare |
| CWILL Returns & Exchanges | 4.8 | 494 | $29/mo | compare |
PackFlow ‑ Returns | Exchange has a free plan, and paid plans start at $9.99 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
PackFlow ‑ Returns | Exchange publishes 4 plans: Free (free), Starter at $9.99/month, Pro at $39.99/month, Enterprise at $79.99/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
PackFlow ‑ Returns | Exchange holds 5 out of 5 from 2 merchant reviews. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
The most-reviewed alternatives in Returns and exchanges are EW: EU Withdrawal Button &Form, AfterShip Returns & Exchanges and Redo. The comparison table above shows each one's rating, review count and entry price.
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