Best Appifyfor Shopify merchantsBest Appifyfor Shopify merchants
Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s,...
Free plan available, paid plans from $4.99/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free Plan | Free |
| Basic Plan | $4.99/month |
| Pro Plan | $9.99/month |
The top plan is 2.0× the entry plan, a normal spread — the tiers are most likely gated on volume rather than on features.
94% of ratings are 4 or 5 stars.
Across the 16 most recent reviews, the merchants writing them were mostly in United States, United Kingdom, Australia. 0% had been running the app for a year or more before reviewing it. The developer replied to 0% of them.
At $4.99/mo to start, Detective FAQ Chat & Helpdesk is priced around the category — the median entry price across 7 apps in this category is $5/mo.
Aggregated from 16 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 51 reviewed apps in FAQ, where it currently sits at #20 of 140 listings.
| Detective FAQ Chat & Helpdesk | FAQ median | |
|---|---|---|
| Rating | 4.8 | 5 |
| Reviews | 15 | 5 |
That is 3× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
As of 24 October 2026, the last day we could crawl App Store search, Detective FAQ Chat & Helpdesk sat at #69 for “contact us”. These positions are no longer updated.
| Search term | Position | How contested |
|---|---|---|
| contact us | #69 | Moderate(49/100) |
The most-reviewed apps in FAQ, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Moose AI Chatbot & Live Chat | 5 | 486 | $19/mo | compare |
| HelpLab FAQ Page, Product FAQs | 5 | 220 | $3.99/mo | compare |
| EasySlide Accordion tabs & FAQ | 5 | 165 | $5/mo | compare |
| StoreFAQ: Product FAQ Chatbot | 5 | 157 | $7.99/mo | compare |
| D: AI FAQ Page | 4.6 | 139 | $2.99/mo | compare |
| Rapid Reviews: Product Reviews | 5 | 115 | $3/mo | compare |
| CWILL:AI Chatbot &Live Chat | 4.8 | 100 | — | compare |
| Variant Descriptions King | 5 | 97 | $9.90/mo | compare |
Detective FAQ Chat & Helpdesk has a free plan, and paid plans start at $4.99 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
Detective FAQ Chat & Helpdesk publishes 3 plans: Free Plan (free), Basic Plan at $4.99/month, Pro Plan at $9.99/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
Detective FAQ Chat & Helpdesk holds 4.8 out of 5 from 15 merchant reviews, with 94% of them at 4 or 5 stars. That is a small sample, so weigh the rating lightly — read the most recent reviews and judge the app on its features and support instead.
As of 24 October 2026 — the last day we could crawl App Store search — Detective FAQ Chat & Helpdesk sat at #69 for "contact us". Shopify disallowed crawling those pages in September 2026, so this position is not being updated.
The most-reviewed alternatives in FAQ are Moose AI Chatbot & Live Chat, HelpLab FAQ Page, Product FAQs and EasySlide Accordion tabs & FAQ. The comparison table above shows each one's rating, review count and entry price.
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You can buy a clearly labelled sponsored placement next to this data. We never reorder the rankings for money, so what you buy is an extra labelled slot, not a better position.
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