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Free plan available, paid plans from $7.99/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Free | Free |
| Professional | $7.99/month |
| Growth | $14.99/month |
| Enterprise | $49.99/month |
The ladder spans 6× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
98% of ratings are 4 or 5 stars, and 2 merchants have left a 1-star review.
Across the 70 most recent reviews, the merchants writing them were mostly in United States, United Kingdom, Australia. 7% had been running the app for a year or more before reviewing it. The developer replied to 0% of them.
At $7.99/mo to start, StoreFAQ: Product FAQ Chatbot is priced around the category — the median entry price across 6 apps in this category is $9.9/mo.
Aggregated from 59 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 8 reviewed apps in FAQ, where it currently sits at #3 of 8 listings.
| StoreFAQ: Product FAQ Chatbot | FAQ median | |
|---|---|---|
| Rating | 4.9 | 5 |
| Reviews | 146 | 120 |
Review volume is around the middle of the category, so read the rating as a real but not decisive signal.
We track Shopify App Store search results daily. StoreFAQ: Product FAQ Chatbot currently sits at #1 for “faqs”, and is in the top 10 for 9 of the terms we track it on.
| Search term | Position | How contested |
|---|---|---|
| faqs | #1 | Moderate(43/100) |
| faq | #1 | Moderate(42/100) |
| content | #4 | Moderate(47/100) |
| faq page | #4 | Moderate(42/100) |
| json-ld for seo | #5 | Moderate(57/100) |
| weglot | #5 | Moderate(57/100) |
| accordion | #6 | Moderate(43/100) |
| chatbase | #6 | Moderate(42/100) |
| help center | #9 | Hard(66/100) |
| whatnot | #11 | Moderate(47/100) |
| chatbot | #12 | Hard(60/100) |
| chatbot ia | #14 | Hard(60/100) |
Its most contested win is “help center” at #9, a term we score 66/100 for difficulty — the apps competing for it hold thousands of reviews between them.
Showing its 12 strongest positions of 18 tracked search terms.
The most-reviewed apps in FAQ, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | 4.9 | 1,795 | $19.99/mo | compare |
| Moose AI Chatbot & Live Chat | 5 | 453 | $19/mo | compare |
| D: AI FAQ Page | 4.6 | 131 | — | compare |
| Rapid Reviews: Product Reviews | 5 | 108 | $3/mo | compare |
| Variant Descriptions King | 5 | 84 | $9.90/mo | compare |
| Trusted Help Center & FAQ | 5 | 84 | $4.99/mo | compare |
| AC ‑ Questions & Answers | 5 | 25 | $1.99/mo | compare |
Built by Storeware, on the App Store since January 2024.
StoreFAQ: Product FAQ Chatbot has a free plan, and paid plans start at $7.99 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
StoreFAQ: Product FAQ Chatbot publishes 4 plans: Free (free), Professional at $7.99/month, Growth at $14.99/month, Enterprise at $49.99/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
StoreFAQ: Product FAQ Chatbot holds 4.9 out of 5 from 146 merchant reviews, with 98% of them at 4 or 5 stars. That is enough volume for the rating to mean something; roughly 14% of apps on the store reach 100 reviews.
StoreFAQ: Product FAQ Chatbot currently ranks #1 for "faqs" in Shopify App Store search, based on our daily rank tracking.
The most-reviewed alternatives in FAQ are Chatty AI Chatbot & Live Chat, Moose AI Chatbot & Live Chat and D: AI FAQ Page. The comparison table above shows each one's rating, review count and entry price.
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