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Best Shopify FAQ Apps

The 30 strongest of the 114 faq apps in our index of the Shopify App Store category chart, scored on four things we measure ourselves: how many stores use it, how well those stores rate it, whether it is gaining or losing ground, and what it costs. No editor picks the order, and nobody can pay to move up it.

Apps in category
114
Top score
79.3
With a free plan
23 of 30
Rank tracked for
4 days

The short answer

Five ways to be the right faq app. Each award is the highest scorer that fits it, and no app can win twice.

Best overall

The highest total score in the category: 454 reviews at 5.0, and 97.9 out of 100 on adoption against every other faq app.

Best paid app

No free tier, so the price component holds it down the ranked list — but 155 merchants rate it 5.0, and it starts at $5/month.

Most established

1,795 reviews — more than anything else Shopify files under faq — and still rated 4.9.

The full ranking

Sorted by BestAppify Score. The four bars under each app are its percentile within this category on each component — a 90 on adoption means only a tenth of faq apps have more reviews.

  1. 1
    Moose AI Chatbot & Live Chat

    Centralize tickets from various channels into one easy-to-use helpdesk with essential features: Live chat, AI chatbot, Widget, Whatsapp, FAQ builder,...

    5(454)Free · then $19Category rank 2 0
    79.3
    score
    Adoption
    98
    Satisfaction
    100
    Momentum
    0
    Price
    100
    View on the Shopify App Store
  2. 2
    HelpLab FAQ Page, Product FAQs

    Easy FAQ helps you to create modern FAQ page & product FAQs. The app is carefully built by taking all end users into consideration which makes your life easy.

    5(200)Free · then $3.99Category rank 3 0
    77.7
    score
    Adoption
    96
    Satisfaction
    97
    Momentum
    0
    Price
    100
    View on the Shopify App Store
  3. 3
    Chatty AI Chatbot & Live Chat

    With AI Sales Agent, Chatty is the sales-first chat platform for Shopify to provide exceptional customer support to boost sales

    4.9(1,795)Free · then $19.99Category rank 1 0
    73.3
    score
    Adoption
    100
    Satisfaction
    78
    Momentum
    0
    Price
    100
    View on the Shopify App Store
  4. 4
    EasySlide Accordion tabs & FAQ

    EasySlide Accordion tabs & FAQ page - Accordions for Product Description or FAQ page.

    5(155)$5/moCategory rank 4 0
    71.5
    score
    Adoption
    94
    Satisfaction
    94
    Momentum
    0
    Price
    69
    View on the Shopify App Store
  5. 5
    Variant Descriptions King

    Show unique Product Description of the selected Variant. Add collapsible Accordions /Tabs to Product pages, Store pages, or Theme Sections in your Shopify store

    5(85)Free · then $9.9Category rank 8 0
    71.5
    score
    Adoption
    85
    Satisfaction
    89
    Momentum
    0
    Price
    100
    View on the Shopify App Store
  6. 6
    Rapid Reviews: Product Reviews

    Rapid Reviews is a full-featured product reviews, questions, and star ratings app with deep search and an ultralight page speed profile. Simple set...

    5(108)$3/moCategory rank 7 0
    69.6
    score
    Adoption
    87
    Satisfaction
    92
    Momentum
    0
    Price
    77
    View on the Shopify App Store
  7. 7
    StoreFAQ: Product FAQ Chatbot

    Create SEO-friendly FAQ pages, product FAQs, and accordions with AI. Add FAQ schema, instant answers, live chat, AI Chatbot and reduce support tickets.

    4.9(147)Free · then $7.99Category rank 5 0
    69.5
    score
    Adoption
    92
    Satisfaction
    75
    Momentum
    0
    Price
    100
    View on the Shopify App Store
  8. 8
    Trusted Help Center & FAQ

    Trusted helps you to create modern FAQ pages for your store. The app is carefully built by taking all end users into consideration which makes your life easy.

    5(84)Free · then $4.99Category rank 9 0
    69.1
    score
    Adoption
    81
    Satisfaction
    86
    Momentum
    0
    Price
    100
    View on the Shopify App Store
  9. 9
    Corner FAQ Page & Help Center

    Create professional looking FAQ and Helpdesk page for your store. Also create product specific FAQs and display on specific product pages. Mobile optimized UI.

    5(52)Free · then $5.99Category rank 11 0
    66.8
    score
    Adoption
    77
    Satisfaction
    83
    Momentum
    0
    Price
    100
    View on the Shopify App Store
  10. 10
    Store FAQs :Support Automation

    Uttik powers your store AI Answer Engine. A must-have tool for customers support, AI SEO success and Answer Engine Optimization (AEO)

    5(6)Free · then $99Category rank 23 0
    64.4
    score
    Adoption
    53
    Satisfaction
    69
    Momentum
    50
    Price
    100
    View on the Shopify App Store
  11. 11
    AC ‑ Questions & Answers

    Enable customers to ask and answer questions directly on product pages with our Shopify app. Boost engagement and sales.

    5(26)Free · then $1.99Category rank 16 0
    62.3
    score
    Adoption
    66
    Satisfaction
    81
    Momentum
    0
    Price
    100
    View on the Shopify App Store
  12. 12
    Palmate AI Chatbot & Livechat

    Palmate AI: Capture leads, answer questions & boost sales with chatbot & live chat. Manage all customer channels for higher conversion.

    5(4)Free · then $19.99Category rank 26+2
    53.3
    score
    Adoption
    43
    Satisfaction
    61
    Momentum
    25
    Price
    100
    View on the Shopify App Store
  13. 13
    TenChaty: AI Chatbot+Live Chat

    Stop losing sales to unanswered questions and time zone gaps. TenChaty, a customer support solution by Tencent Cloud, combines an intelligent AI ch...

    5(4)Free · then $9.9Category rank 27+2
    53.3
    score
    Adoption
    43
    Satisfaction
    61
    Momentum
    25
    Price
    100
    View on the Shopify App Store
  14. 14
    FAQbucket: Product FAQ Page AI

    Best FAQs apps for Individual Product FAQs, Product Tab, FAQ Pages, FAQs Section, FAQ Blog. FAQs for Collection Page, Help Center, Helpdesk, WhatsApp & FAQ Chat

    5(4)Free · then $4.55Category rank 25+2
    53.3
    score
    Adoption
    43
    Satisfaction
    61
    Momentum
    25
    Price
    100
    View on the Shopify App Store
  15. 15
    RT: Instant FAQ, Help Center

    Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncerta...

    4.9(29)Category rank 14 0
    52.2
    score
    Adoption
    70
    Satisfaction
    72
    Momentum
    0
    Price
    40
    View on the Shopify App Store
  16. 16
    CWILL:AI Chatbot &Live Chat

    Shopify inbox & Live Chat with instant order track for ecommerce stores. Automate FAQ, boost sales with product suggestions, and provide 24/7 customer support.

    4.8(84)Category rank 10 0
    51
    score
    Adoption
    81
    Satisfaction
    56
    Momentum
    0
    Price
    40
    View on the Shopify App Store
  17. 17
    Chatbot ‑ Smart AI Assistant

    Discover our GPT4-powered chatbot, designed to offer your customers instant responses to their inquiries. The chatbot automatically learns from the...

    5(3)Free · then $19Category rank 29+1
    49.9
    score
    Adoption
    38
    Satisfaction
    58
    Momentum
    20
    Price
    100
    View on the Shopify App Store
  18. 18
    Buddy AI: Agentic Commerce

    Buddy AI helps Shopify stores increase sales with AI-powered product recommendations, cart recovery, smart discount negotiation, and automated customer support.

    4.8(52)$49/moCategory rank 12 0
    49.5
    score
    Adoption
    77
    Satisfaction
    53
    Momentum
    0
    Price
    46
    View on the Shopify App Store
  19. 19
    FAQPRIME: FAQ, WhatsApp, Track

    Faqprime Lite is the All-in-one help & support app on the app store: The beautifully designed chat-style support widget lets your customer find AI-...

    4.8(26)Free · then $10Category rank 17 0
    48.9
    score
    Adoption
    66
    Satisfaction
    36
    Momentum
    0
    Price
    100
    View on the Shopify App Store
  20. 20
    FAQify

    A FAQ page - Product question is one part important and must-have sections for business and product websites. FAQ page - Product question on your...

    4.7(25)Free · then $4.99Category rank 18 0
    44.8
    score
    Adoption
    64
    Satisfaction
    25
    Momentum
    0
    Price
    100
    View on the Shopify App Store
  21. 21
    POWR: FAQ Page | Help Center

    Improve your eCommerce store with the POWR Product FAQ page app. The easy way to provide answers to customers' top questions. No coding required.

    4.5(36)Free · then $4.84Category rank 13 0
    43.6
    score
    Adoption
    75
    Satisfaction
    8
    Momentum
    0
    Price
    100
    View on the Shopify App Store
  22. 22
    Product FAQs for AI Crawler

    Create SEO-friendly product FAQs faster with AI. Build, manage, and display helpful Q&A on your store product pages with ease and a powerful builder.

    5(1)Free · then $30Category rank 37 0
    42.4
    score
    Adoption
    23
    Satisfaction
    31
    Momentum
    50
    Price
    100
    View on the Shopify App Store
  23. 23
    D: AI FAQ Page

    SEO-Friendly FAQ page, product FAQ, FAQ Accordions, 12+ templates

    4.6(130)Category rank 6 0
    41.5
    score
    Adoption
    89
    Satisfaction
    14
    Momentum
    0
    Price
    40
    View on the Shopify App Store
  24. 24
    eFAQ: AI Questions & Answers

    Automatically generate FAQs for product, checkout, and thank you pages. It analyzes your content to answer customer queries, reduce support tickets.

    5(2)Free · then $5.99Category rank 32+2
    41.4
    score
    Adoption
    28
    Satisfaction
    39
    Momentum
    25
    Price
    100
    View on the Shopify App Store
  25. 25
    FAQ Expert: Page, Product FAQs

    Create product & page FAQs with Essenify. Build trust, reduce customer support tickets, and engage customers with customizable FAQs.

    5(2)Free · then $5.99Category rank 31+2
    41.4
    score
    Adoption
    28
    Satisfaction
    39
    Momentum
    25
    Price
    100
    View on the Shopify App Store
  26. 26
    EasyFAQ ‑ Product FAQ Builder

    Build product FAQs, FAQ pages, and store FAQs anywhere in Shopify. Improve SEO, reduce support tickets, and increase conversions.

    5(2)Free · then $1.99Category rank 34+2
    41.4
    score
    Adoption
    28
    Satisfaction
    39
    Momentum
    25
    Price
    100
    View on the Shopify App Store
  27. 27
    OC Product Enquiry

    Our Product Inquiry App offers a user-friendly interface, enabling seamless integration with your existing store. Simplify the process of handling ...

    4.5(5)$1.99/moCategory rank 24+1
    40.5
    score
    Adoption
    51
    Satisfaction
    19
    Momentum
    20
    Price
    85
    View on the Shopify App Store
  28. 28
    Asklo AI Assistant | FAQs, Q&A

    Asklo AI instantly answers product questions, FAQs, Q&A on your product pages to improve conversions and boost sales. Find Asklo AI on Shopify App Store today.

    4.2(13)Free · then $79Category rank 22+1
    40
    score
    Adoption
    55
    Satisfaction
    6
    Momentum
    20
    Price
    100
    View on the Shopify App Store
  29. 29
    IFG GEO Optimizer: AI SEO/AEO

    Make your Shopify catalog easier to read and quote for AI engines. Automatic schema fixes, AI crawler access checks, FAQ generation, real citation tracking.

    ()Free · then $12.99Category rank 40+11
    40
    score
    Adoption
    0
    Satisfaction
    50
    Momentum
    50
    Price
    100
    View on the Shopify App Store
  30. 30
    Widgetic (FAQ Accordion)

    By providing customers with a clear and concise way to find information, the app can help reduce the number of support requests and increase custom...

    ()Free · then $9.99Category rank 39+10
    40
    score
    Adoption
    0
    Satisfaction
    50
    Momentum
    50
    Price
    100
    View on the Shopify App Store

How the score is calculated

The BestAppify Score is four measurements, each turned into a percentile against the other faq apps and then weighted. It is computed from our own crawl of the App Store — no human ranks these, and no app can pay to move.

Adoption35%
Review count on a log scale. It is the only public proxy for how many stores actually run the app, and the log stops a single 43,000-review incumbent from flattening everything beneath it.
Satisfaction30%
The star rating, shrunk toward the category average in proportion to how few reviews back it. Half of all rated Shopify apps show exactly 5.0 off a median of four reviews, so the raw number separates almost nothing.
Momentum20%
Reviews gained and category-rank movement over the last 52 days, from our own daily snapshots of the App Store charts. An app losing ground scores badly here even if its lifetime totals look strong.
Price15%
A plan a live store can stay on for $0 takes the top of this component; paid apps are ranked cheapest-first across a narrower band, so price nudges the order without overruling thousands of merchants.

What it cannot see: whether the app is any good at the job. Nothing here reads the feature list or installs the app, so treat the score as a shortlist, not a verdict — it tells you which three or four of these 30 are worth an hour of your evening, and no more than that. Apps whose pricing the crawler could not read score below the paid range on price rather than in the middle of it, deliberately: a price you cannot check before installing is a cost too. Momentum is measured over the last 4 days — the run of days on which our coverage of this category has been complete enough for one day's rank to mean the same thing as another's. It is deliberately shorter for categories we finished crawling recently: a rank of 4th out of the 28 apps we had in July is not comparable to 6th out of 436 today, and treating it as though it were would have scored every established app in some categories as falling.

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