No-code setup in seconds. We are the number one rated customer survey and Shopify post purchase survey app. Sign up and get 100 free responses every month.
Free plan available, paid plans from $39/month. Prices are the published USD list prices on the Shopify App Store and exclude usage charges.
| Plan | Price |
|---|---|
| Lite Free | Free |
| Standard | $39/month |
| Advanced | $129/month |
| Ultimate | $259/month |
The ladder spans 7× from the cheapest paid plan to the most expensive, so the price you start on is unlikely to be the price you stay on — check which limit moves you up a tier.
100% of ratings are 4 or 5 stars, and 1 merchant has left a 1-star review.
Across the 62 most recent reviews, the merchants writing them were mostly in United States, United Kingdom, Germany. 16% had been running the app for a year or more before reviewing it. The developer replied to 2% of them.
At $39/mo to start, Zigpoll Customer Surveys is priced above the category — the median entry price across 7 apps in this category is $12/mo.
Aggregated from 58 reviews with written feedback — we analyse the sentiment behind the ratings, we don't reprint reviews.
From our daily App Store rank tracking and review history — signals a static listing doesn't show.
Measured against the 430 reviewed apps in Analytics, where it currently sits at #12 of 1,308 listings.
| Zigpoll Customer Surveys | Analytics median | |
|---|---|---|
| Rating | 5 | 5 |
| Reviews | 506 | 4 |
That is 127× the review volume of the typical app in this category — the rating is carrying a lot more evidence than most.
We track Shopify App Store search results daily. Zigpoll Customer Surveys currently sits at #1 for “survey”, and is in the top 10 for 10 of the terms we track it on.
| Search term | Position | How contested |
|---|---|---|
| survey | #1 | Moderate(46/100) |
| checkout extensibility | #2 | Moderate(47/100) |
| feedback | #2 | Hard(75/100) |
| custlo | #3 | Moderate(53/100) |
| post purchase survey | #6 | Approachable(38/100) |
| about us | #6 | Moderate(59/100) |
| custom liquid | #8 | Moderate(53/100) |
| slack | #9 | Moderate(48/100) |
| bold custom pricing | #9 | Moderate(51/100) |
| redo | #10 | Moderate(43/100) |
| abandoned checkout | #11 | Moderate(57/100) |
| customer accounts concierge | #12 | Easy(18/100) |
Its most contested win is “feedback” at #2, a term we score 75/100 for difficulty — the apps competing for it hold thousands of reviews between them.
Showing its 12 strongest positions of 24 tracked search terms.
The most-reviewed apps in Analytics, with their current rating and entry price.
| App | Rating | Reviews | Price from | Compare |
|---|---|---|---|---|
| Data Export IO: Report | 5 | 1,902 | $12/mo | compare |
| Microsoft Clarity: AI Insights | 4.6 | 1,880 | Free | compare |
| Report Pundit: Custom Reports | 5 | 1,872 | $9/mo | compare |
| BR ‑ Better Reports | 5 | 1,141 | $19.90/mo | compare |
| Multifeed Google Shopping Feed | 4.9 | 970 | $5.95/mo | compare |
| MLV Auto Currency Switcher | 4.8 | 938 | $9.95/mo | compare |
| Lucky Orange Heatmaps & Replay | 4.7 | 815 | $19/mo | compare |
| TP: True Profit Analytics | 5 | 804 | $35/mo | compare |
Zigpoll Customer Surveys has a free plan, and paid plans start at $39 per month. The free tier is normally capped on volume, so check the limit against what your store does today.
Zigpoll Customer Surveys publishes 4 plans: Lite Free (free), Standard at $39/month, Advanced at $129/month, Ultimate at $259/month. These are list prices from the Shopify App Store and exclude any usage-based charges.
Zigpoll Customer Surveys holds 5 out of 5 from 506 merchant reviews, with 100% of them at 4 or 5 stars. That is enough volume for the rating to mean something; roughly 14% of apps on the store reach 100 reviews.
Zigpoll Customer Surveys currently ranks #1 for "survey" in Shopify App Store search, based on our daily rank tracking.
The most-reviewed alternatives in Analytics are Data Export IO: Report, Microsoft Clarity: AI Insights and Report Pundit: Custom Reports. The comparison table above shows each one's rating, review count and entry price.
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